Paul seemed great until I had paid Paul seemed great until I had paid. He then took four days to send my itinerary and misspelled all my names. I asked him to correct it and he said he had and they would have it recorded at the airlines. I called American and they had no idea what I was talking about. At the airport, I had to go extra early to get my name/ticket corrected. Then my flight was delayed which made me miss my connection. I called Paul to find out how to get rebooked etc. and he told me to go to customer service and these are the pains of traveling. I know that! I never got the flight details for my flight in Brazil and I was emailing as I couldn't check in on line because the airline couldn't locate me. Finally he emailed and said he bought it through Expedia gave me itinerary number. The price was good but the service and total lack of communication and f/u were terrible. Unnecessary stress and this is coming from someone who travels 130plus days per year. I would suggest looking at a different low cost agency as I am sure prices are comparable but would hopefully have the essential communication necessary to ensure a good experience.

Nightmare when we found at 2:AM that … Nightmare when we found at 2:AM that our 6;00 flight was cancelled for that morning. I called Robert right away. Naturally, I woke him from sleep, but he went right to work for us rebooking us for a day later. He was amazing and really went to bat for us. Thank you!

I was sceptical.... I was sceptical....but everything about the reservation and tickets was top-notch. We just returned from our Air France trip to Italy in Business Class tickets provided by Mark Malamud at InsiderFares. Very satisfied, will definitely use their service again.

We had a last minute trip we needed to … We had a last minute trip we needed to schedule to a couple of different spots on China from the Midwest. Mark did a good job helping us get some great deals on Business Class seating. The whole process only took a day from the RFQ to confirmed seats with the Airline. Definitely will recommend and use him again.

This was the second time I have … This was the second time I have purchased flights through FoxFlights.com. The first was a First Class ticket for DC to Tokyo and now Business Class for DC to Casablanca. They have saved me thousands of dollars as well as provided me with quick professional service. I will repeat.