Did not receive reimbursement for tickets Me and my spouse bought tickets at Secret Airfares in April 2020 right before Covid19. The flights were all cancelled. We waited for 1 year before we were allowed to request a refund. We contacted Secret Airfares and they asked us for another payment to process our case. We paid and they gave us a confirmation #. It's been 4 months and we still haven't been refunded. We have communicated several times by email and phone, they told us to be patient and that it was normal. We called the airline (Air Canada) and they told us that they had never had a refund request for these tickets. I'm wondering what to do because it looks like we got scammed. Beware.

I was in Istanbul and lost my passport… I was in Istanbul and lost my passport then I contacted secret airfare after few hour they got know they have added insurance to my trip that cover lost documents so their help I successfully reach my country. Thanks to Steve he helped me a lot and a pro trip for you guys always buy insurance it’s really helpful.

Very bad experience Very bad experience Never trust them , it’s shame ,how bad they are !!! we booked some tickets that they were offering with an airplane compagny and they changed us the airplane company We contested as soon as we received the confirmation email They apologized on the phone and said they ll fix it After 2 days , they answered sorry , your tickets are non refundable We were lucky to keep the emails sent to them since the beginning and to contest our transaction with the bank Be very vigilant !!!!

Booked tickets I worked with Roger for a ticket from Washington to Ankara so far everything is great , we will be going 6 months from now. If I have any problems then I will for sure leave another review. Thank you Roger for all your help

I put a star because there is no zero… SCAMS SCAMS SCAMS BE CAREFUL I put a star because there is no zero option but we are very angry this site is a f*** scam that only steals your money they are some damn Indians who don't understand anything they have a S***English, a rover named Joshua Wilson was the thief who stole our money, be very careful of theseF**** scam artists