STAY Clear - Dubious Agency Please stay clear from this agency, its a dubious one, they publish one rate and then charge another, please also verify your credit card statement. Purchased a ticket for 895$ as per the website and got charged 953$, then when we called back for the covid refund, they kept saying it is in process and the amount is only 441$, which is the same as what the airline has on record, when contacting the call center and chat they said its non refundable service fee. So one basically looses there money here and even after six months no refund has come.

Did not receive reimbursement for tickets Me and my spouse bought tickets at Secret Airfares in April 2020 right before Covid19. The flights were all cancelled. We waited for 1 year before we were allowed to request a refund. We contacted Secret Airfares and they asked us for another payment to process our case. We paid and they gave us a confirmation #. It's been 4 months and we still haven't been refunded. We have communicated several times by email and phone, they told us to be patient and that it was normal. We called the airline (Air Canada) and they told us that they had never had a refund request for these tickets. I'm wondering what to do because it looks like we got scammed. Beware.

Why don't they want to reimburse me Why don't they want to reimburse me, despite the e-mail from Air Canada asking to reimburse customers? am i running into a bad agency? we are told we are going to see your file by two people: Carlos, Patrik. I will make a complaint to the organization that licensed this money. it's my money and I want it.

I put a star because there is no zero… SCAMS SCAMS SCAMS BE CAREFUL I put a star because there is no zero option but we are very angry this site is a f*** scam that only steals your money they are some damn Indians who don't understand anything they have a S***English, a rover named Joshua Wilson was the thief who stole our money, be very careful of theseF**** scam artists

I CONFIRM IT'S A SCAM!!! I CONFIRM IT'S A SCAM!!! Don't bother... I was skeptical but thought I'd give it a try as I'd seen some good reviews.... I received an email confirming the price but saying I had to call customer service. I called and was told that it wasn't the final price but only the taxes, and that they were putting attractive prices to appear first on the web page, which completely shocked me! I am really disappointed, I usually don't write comments but I want to inform people to avoid this dishonest website.