
Susan H.
GBMy stay was in Saraland, AL My stay was in Saraland, AL, October 7 & 8, 2023. The hotel was just fine, and the staff were awesome, but I'd had a problem with booking. I thought I had booked directly with the hotel (?) until I had to change from a king bed to two queens. The hotel had no record of my reservation and said I should try Expedia, which I did. Expedia gave me a phone number of a "third party" which was the correct number, but the woman on the phone said they couldn't make changes to an existing reservation & I needed to cancel my room and re-book it BUT they would keep their non-refundable charge of $15.99!! After a brief but lively conversation, she agreed to refund ALL of my deposit, and I made a new reservation directly with the hotel. Be sure you know who you're dealing with when making reservations! The reason I gave the hotel 4 stars instead of 5 was that the bathroom floor was a bit sticky. Breakfast was great, beds were comfortable, everything worked!

Eric Cross
GBI enjoyed my stay at Country Inn and… I enjoyed my stay at Country Inn and Suites of Rapid City, SD on Lacrosse St. My room was very well organized and neat, the house keeper named Charlotte did an awesome job on cleaning the room. She was very professional, courteous and her services were well recommended. Thank you Country Inn and Suites employees, I would recommend you to everyone.

Marty McGann
GBsimply The best in Big Flats Ny!!! simply The best in Big Flats Ny!!!i stayed here for 35 days. yes it was averaging around $80 per night but not only was it the cheapest for a upscale hotel it was the best value by far!! it was Xmas time. the lobby was done so well and so homey and comfortable i felt i could have xmas eve with my Grand-kids there!!the Breakfasts each and every morning had much to choose from.and tasted great!! the hired help were the best i ever had at any hotel ive stayed over the past 63 years. i would recommend this hotel to anyone in a heartbeat that needs a place in upstate NY!!

ANTANEISHA PHILLIPS
GBStayed at the country inn in Sumter Sc Stayed at the country inn in Sumter Sc the front desk lady was sarcastic and very slick at the mouth. She gave me very rude energy and racist vibe. When we asked about a hot tub she proceeded to say “this ain’t the Marriott” and that is not okay. Room was very worn down and needs updating.

Jodi Wray
GBI stayed at the country inn in commerce… I stayed at the country inn in commerce GA. I booked through priceline and payed online. The hotel was alright cheaply renovated too quickly. Painted sloppy. The ac unit leaked and ruined an entire bag of garments. The staff didnt even apologize and was visibly annoyed with having to deal with my complaints. Prior to this incident the clerk who checked us in legit called me a liar when i told her i already paid for my room online and refused to even look at my cell phone to see the proof, but once my boyfriend came and talked to her she was as nice as shr could be and just like that found my reservation and booked us in. I would rather sleep under a bridge than ever stay at that place again. And i will never let any of my friends or family stay there either