Jay
GBThey scammed us They scammed us. Somehow my wife was rerouted from Southwest to this agency, who posed as Southwest agents. We were trying to initiate a name change on a flight that we had already booked with Southwest. They charged us $160 to change the name on the reservation and we find out day of the flight it was never done! When we talked to a real Southwest agent, she told us that they never charge for a name change. So of course I check my credit card and it's a charge from Fly Away Travels. My spidey sense was tingling when they were charging money to change a name, but I thought it was Southwest scamming us, not a completely different company! They got us :(
JasZJas
GBThey disguise themselves as the… They disguise themselves as the airline.. they are not. No changes you make with them will be honored with the airlines. They are a fraud and I reported them, they charged my cc card and I will get my money back but had I known they were a fraudulent company I wouldn’t be stuck at the airport for 8 hours waiting for another flight.
Roger
GBKam was extremely helpful in… Kam was extremely helpful in understanding my needs and came up with a great itenary for my family vacation. Helped me with my flight and hotel booking. Extremely happy with his service.
Sandra
GBNancy was helpful Nancy was helpful. She helped me cancel my American flight and get a refund. She also helped me book me a cheaper flight with United for the same route. I think everyone should have a travel agency like fly away who have knowledge about cheaper routes.
Arundhati
GBEdward was very helpful Edward was very helpful. He helped me plan my whole itinerary, and got cheap flight tickets just that I had to spend more time in the air. Overall my experience with Fly Away Travels has been good. Thank You