They scammed us They scammed us. Somehow my wife was rerouted from Southwest to this agency, who posed as Southwest agents. We were trying to initiate a name change on a flight that we had already booked with Southwest. They charged us $160 to change the name on the reservation and we find out day of the flight it was never done! When we talked to a real Southwest agent, she told us that they never charge for a name change. So of course I check my credit card and it's a charge from Fly Away Travels. My spidey sense was tingling when they were charging money to change a name, but I thought it was Southwest scamming us, not a completely different company! They got us :(

Nancy was helpful Nancy was helpful. She helped me cancel my American flight and get a refund. She also helped me book me a cheaper flight with United for the same route. I think everyone should have a travel agency like fly away who have knowledge about cheaper routes.

Scammers posing as a Westjet TF on google I would give negative stars if I could. They were posing as a Westjet TF on google, and when I called they answered as a Westjet agent and they claimed to cancel my flights, charged me 169$ CA and didn't cancel anything...researching apparently what they do is tell you that the cancellation will show in your travel credits but in reality they transfer your reservation and resell it to someone else. All 5 Star reviews on here are likely based on tickets from scamming other travelers. Thankfully I locked my CC, and went to the Airline App and cancelled the flights there...then my phone started ringing - 6 calls to contact them of I'd be in trouble... DO NOT USE THIS IS A SCAM!

They are a scam Somehow was routed from a United Airlines Customer Service number to this outfit, which proceeded to charge me additional $$ to "confirm" a flight that was "stuck" in "pending" due to a price change. Unfortunately was realistic due to their ability to access my travel record somehow. Called back to a different United Airlines # and confirmed the charge was completely unnecessary.

My credit card was charged by this… My credit card was charged by this company after a scammer tricked me into believing they were Air Canada calling in regards to a modification of my flight I had booked. The scammer cancelled my flight, and my cc received a charge from "Fly Away Travels". Someone else on this form also noted similar activity.