Spa getaway for a weekend We went on a Spa getaway for a weekend. It was a very enjoyable experience, especially since we couldn’t travel far but were still in need of a trip. We were taken to Notre-Dame-du-Portage, and although we had been before, we were excited to go back. The hotel was very nice and most importantly had an amazing Spa with an indoor pool. We loved it. We probably wouldn’t have gone anywhere if it wasn’t because it was all planned and booked for us. During the getaway we realized that we should do this more often!! We’ll definitely repeat, hopefuly with a trip next time.

I paid for a service I did not receive I do not recommend booking with this company. I’m writing this after unpacking my bags for a trip that I can not leave for because Surprisit never emailed me my trip accommodations, nor responded to my contact attempts, nor do they have a working phone number. I booked a “Surprise Relax Getaway” on June 29, 2021 for the weekend of October 23,2021 for my husband and I. I received the confirmation to my email address and that I selected to receive the travel information the day before we were due to leave. I didn’t receive my email Friday so I attempted to reach out on FB Messenger, then email, then phone, then Instagram and every single attempt went unanswered. I also checked all of my email accounts, spam, trash and my husband's account (I included his info as well). I decided to look into the IATA number provided on the footer of the website and it belonged to a different company so I gave them a call and explained the situation. I was told that this business is located in Europe and business hours had already concluded for them. So by the time zone difference, I should have had the email by Friday morning CDT at the latest. This company also neglects to have anyone around to handle issues during American business hours while offering road trips to American customers. That means if you have ANY ISSUES during American business hours, they will not be resolved, you will be stranded. I do not recommend booking with this company. They have taken my money and not provided any services.

Really sad to say I don’t recommend Really sad to say I don’t recommend this company. My partner and I wanted to do something adventurous so we picked a 2 night, 3 day trip. We ended up going to Denver (exciting!), but our hotel was a train and two bus lines from the airport, which took an hour and 15 minutes. And getting into downtown was 40 minutes by public transit from the hotel. On top of that, our hotel was absolutely disgusting and we ended up checking out to go stay downtown and somewhere cleaner. We never received the “personalized” itinerary. We reached out to Surprisit when we arrived at the hotel and again the next morning, attaching photos of the hotel, reviews of the hotel, and asking where our itinerary was. When they didn’t respond we requested a refund on the same email string. They said thanks for reaching out and they’d get back to us. 5 days later, still no update and no response to our couple of follow ups either. Finally had to challenge the charge on our credit card and go through them rather than surprisit.

Great Trip We had a very fun surprise trip. The hotel was nice and centric. Looking forwards to repeating again soon.

Austin Trip We booked a getaway to Austin and it was great. Everything was booked for us for once, which was nice!