SBH
GBWorking on it... I booked my flight through Travelocity. Afterwards, in order to add luggage, I called the name I Googled (mistake) thinking I was talking to United. I was told my seat was 'restricted' and that I needed to upgrade my seat. Against my better judgment, I gave them credit card info over the phone. Now, my credit card is being charged $372! No one there knows why! I have called no less than seven times starting last night at 9PM and continuing through 1:35pm today...no one can help me, (James, Mark Reid, Hilary, Baker, Darren...) and they all keep telling me I will receive a call back. In fact, the last time I dialed the 1-800#, I was told the company was Sky Heli...apparently they changed their name in less than 24 hours?! I called United (the correct #) and they told me these people do NOT work for them. UPDATE: After posting this review the company was much more inclined to return phone calls. I dealt with Jason, who was very helpful in refunding my money and I greatly appreciated his efforts. I think if the company had better customer service it would be 100% easier to do business with them.
Tom Lee
GBI booked a flight from Dallas to Tampa… I booked a flight from Dallas to Tampa for 245, but when I received my confirmation email, it stated that I was not confirmed. Shortly after I received another phone call from Fare kingdom saying that I need to pay an additional $77 dollars in order to confirm my spot with no refund offered if I wanted to cancel my flight. I was looking around for good deals, but in the end, I ended up paying more than competitors from a surprise charge saying that there was nothing they could do after I already bought the ticket. Buyers beware! In the end, they tried to blame me for ordering a non confirmed flight, but I looked over everything before I clicked submit. I was basically forced to either pay the $77 up-charge or loose my ticket and money. I am not happy. Even when calling in, they said that it was due to price increases that my ticket went up and they charged me more and the $77 was additional fees. I call that misleading, misdirecting, and theft. Never buying from Farekingdom again!
Frank Faulkner
GBI have purchased return ticket NYC to… I have purchased return ticket NYC to LHR, they provide cheapest price and good service over the phone, I am flown and would like to purchase tickets in future.
Dena Fenn
GBI cannot believe the terrible service I… I cannot believe the terrible service I received from farekingdom!! I was yelled at. I was told I should be quiet when someone is speaking to me. I was told that I had to wait 2 hours to speak with a supervisor. I was told that they were in Cleveland OH. They were from India and lying to me.
William R Kane
INI have called Farekingdom.com on… I have called Farekingdom.com on 1800-420-9694 to change date of my existing flight due to COVID-19 from NYC to LHR. One of the representative (I haven't remember her name right now) has respond me in a professional and polite manner and change my flight without any cost. I am really thanks to her for their true help. With My Best William R Kane