Working on it... I booked my flight through Travelocity. Afterwards, in order to add luggage, I called the name I Googled (mistake) thinking I was talking to United. I was told my seat was 'restricted' and that I needed to upgrade my seat. Against my better judgment, I gave them credit card info over the phone. Now, my credit card is being charged $372! No one there knows why! I have called no less than seven times starting last night at 9PM and continuing through 1:35pm today...no one can help me, (James, Mark Reid, Hilary, Baker, Darren...) and they all keep telling me I will receive a call back. In fact, the last time I dialed the 1-800#, I was told the company was Sky Heli...apparently they changed their name in less than 24 hours?! I called United (the correct #) and they told me these people do NOT work for them. UPDATE: After posting this review the company was much more inclined to return phone calls. I dealt with Jason, who was very helpful in refunding my money and I greatly appreciated his efforts. I think if the company had better customer service it would be 100% easier to do business with them.

Scam! They pretend to be the airline! The good reviews are from the company. This company is a scam. They pretend to be the airline that you are using, in my case United. I called “United” to add an infant to my ticket and they neglected to say half the “add fee” was going straight into their pockets as an agent fee. I call United and they confirmed the add fee was only 300 not 600 as they claimed. I called and they claimed they had no idea what i was talking about and kept me on hold forever. I ended up calling my cc company to dispute their agent fee. Total scam! Call the airline directly!

COMPLETE SCAM COMPLETE SCAM - Do Not Listen to these scamming scumbags. They attempted to get me to pay $150 for a "seat fee". They show up as the top search result when looking for United Airlines customer service. Do not listen to a word they say.

I was told they were Air Canada… I was told they were Air Canada employees and that Air Canada is having a promo on where if you book using google play cards (sounds super weird to me) there will be a 60% discount on the flights. They were very pushy so I did some research and realized I didn't even call Air Canada! Now they're calling me over and over. Not pleased! If I wanted to book through a 3rd party sight i would have looked into that.

FareKingdom is a scam We paid the fare listed online for a flight for one transaction, and then they held the actual ticket hostage until we agreed to pay an additional $75 fee in a separate transaction. They called us twice, first to tell us that the fare went up and they needed $75 more. The second time to let us know they would release the ticket once we agreed to pay the $75 which they described then as an agent reservation fee. Stupidly, we agreed. They released the ticket, but 3 days later my card information I used to purchase the ticket was used for numerous fraudulent transactions. This is obviously not a real business. Like any other company, the extra fees for booking would have been included in the original transaction. Instead it's clear now they just wanted my card information, separate from the legal transaction, to be used for the fraudulent ones. We should have realized. Do NOT buy tickets from here, it's a scam.