SBH
GBWorking on it... I booked my flight through Travelocity. Afterwards, in order to add luggage, I called the name I Googled (mistake) thinking I was talking to United. I was told my seat was 'restricted' and that I needed to upgrade my seat. Against my better judgment, I gave them credit card info over the phone. Now, my credit card is being charged $372! No one there knows why! I have called no less than seven times starting last night at 9PM and continuing through 1:35pm today...no one can help me, (James, Mark Reid, Hilary, Baker, Darren...) and they all keep telling me I will receive a call back. In fact, the last time I dialed the 1-800#, I was told the company was Sky Heli...apparently they changed their name in less than 24 hours?! I called United (the correct #) and they told me these people do NOT work for them. UPDATE: After posting this review the company was much more inclined to return phone calls. I dealt with Jason, who was very helpful in refunding my money and I greatly appreciated his efforts. I think if the company had better customer service it would be 100% easier to do business with them.
Uk kim
GBScam! They pretend to be the airline! The good reviews are from the company. This company is a scam. They pretend to be the airline that you are using, in my case United. I called “United” to add an infant to my ticket and they neglected to say half the “add fee” was going straight into their pockets as an agent fee. I call United and they confirmed the add fee was only 300 not 600 as they claimed. I called and they claimed they had no idea what i was talking about and kept me on hold forever. I ended up calling my cc company to dispute their agent fee. Total scam! Call the airline directly!
Melvin Hernandez
GBBrad was magnificent all through the… Brad was magnificent all through the entire procedure of me booking an excursion for 11 understudies today. He was extremely understanding and helped us get the best cost and flights accessible for our excursion to Costa Rica.
William R Kane
INI have called Farekingdom.com on… I have called Farekingdom.com on 1800-420-9694 to change date of my existing flight due to COVID-19 from NYC to LHR. One of the representative (I haven't remember her name right now) has respond me in a professional and polite manner and change my flight without any cost. I am really thanks to her for their true help. With My Best William R Kane
julie nguyen
CAThese scammers! These scammers!! All these good reviews are fake. Called to pick my seats thinking it was American Airlines, they charged me 70 cad dollars to do so and then I called someone back to confirm my seat change and the guy said I wasn’t suppose to be charged for basic seating. Called about 10 times and kept getting redirected to a person named Seth, then Baker, and Jacob. BRANDON was the person that scammed me for 70 dollars. Called me back on an unknown number telling me that I was suppose to be charged that. Asked for a refund and was hung up on. These people will hang up on you if you question them. I called the real American Airlines and they said I should have not been charged and that there was no note of a charge. So the guy took 70 dollars from me to pocket for himself. And don’t bother calling the number they leave on these comments, will just redirect you a a “Seth” or Brandon who will pretend like nothing’s happened. Karma will get to these people and these people better watch their backs, something bad qullhappen to them for the way they are using people.