They are renowned for charging their… They are renowned for charging their customers 100USD for late fee. They will try their best to pick you up late in order for this to happen. We even had the police involved as they wanted to take a photocopy of out bank cards so we cancelled but they did not refund the amount. We later flew with Flynyon, a serious company that told us that everyday they have customers that had previously booked with New York helicopter with exactly the same issue.

Did not want to refund... The helicopter ride was cancelled due to bad weather... The guys there said to email and refund would be up to 30 days. Emailed and told the same. 30 days later nothing. They didnt respond to emails and the phone calls were just as bad. Not helpful. Got the bank involved and 3 months later got my money back!