The Loews brand typically has ⭐️⭐️⭐️⭐️⭐️… The Loews brand typically has ⭐️⭐️⭐️⭐️⭐️ service and rooms but not the one located in St. Louis, MO. We were on the 8th floor with a nice view BUT we stayed in a room that had a broke chair, dirty shower, and had a toliet handle you had to shake every 2nd or 3rd flush for it to work. Could of overlooked other two if room was clean. The solutions weren't solutions, and the manager Lauren lacked the necessary skills to help, comp drinks are not a solution and were declined.

So disappointed The staff are great. But the place doesn’t deserve four stars. The door for the minibar couldn’t close so the soda wasn’t cold. I took a juice and it tasted weird.. it was two month too old so they got me a new one. the next day I took an Icetea.. it tasted weird to.. found out it was too old too.. the breakfast are not very impressive - whatever you order it’s dry.. the eggs, the bread - even the tomatoes are dry. I ordered a steak and got pulled beef - apparently that’s a steak here. It reminds me of a two-star hotel I went to three years ago in Miami.