Larry Hoekman
USDon't book with them Don't book with them. I received a "Your Itinerary Confirmed" and "Agency Confirmation # XXXXXX " Which was NOT a confirmation. They did not process my card and did NOT keep a ticket. Supposedly they called me a week later (4 months before the flight) and said I hung up on them (why would I do that on a recently scheduled flight?). Then had emailed me info and could have emailed again. Instead, they canceled the flight without telling me. 4 days before I called to confirm their "confirmation" and they said there was no flight but would get me a NEW price. This was $100 more than a 'late' but quick Expedia price. STAY away from Journey-Masters!
Mauricio Tunnermann
NIThe worst service I have ever received The worst service I have ever received. When you buy the airline tickets online, they post a low price pending confirmation from a sales agent. Then, when the sales agent call you the following day, the price of the airline ticket is much higher. Moreover, agents lie to you about the ticket price and try to sell the routes they want. The claim process is a nightmare! Definitely, I do not recommend this company to anyone.
SCAMMER ALERT
USSCAMMERS!!!!!! SCAMMERS!!!!!!! LIARS!!!!!!!! AVOID THESE CROOKS!!!!!!!!!!
Paula Andrea Carmona
USThey are the worst They are the worst. I trust them because when you make the payment, you receive an email confirming the itinerary, with the confirmation code, but for security reasons I called the airline and there was no reservation. I called them and they told me that the fare went up and There are no more tickets available at that price and they told me I had to pay $200 more to continue with the reservation. It is a mockery and an abuse, they do it on purpose so that it is late to buy another flight and one has to buy more expensively with them, if I do not call them I arrive at the airport with nothing, it is not the first time that happens to me, many applications do the same thing very badly and the Chinese are the ones who provide bad service like everything that comes from there
Sivan Kromelian
USBEWARE BEWARE! This office is a scam. I bought a ticket through this company, or so I thought. A couple days before my flight I entered my reference number provided by JourneyMasters only to find out that there was no booking. I called the office, was told everything was fine from their end, that I shouldn't worry. The next morning they called me again and this time I was told that I had not answered my calls and that the ticket that was issued to me was of a different category and that if I wanted a ticket it would be more than double the price of the initial one. First I was told everything was fine from their end then suddenly I had supposedly not answered my calls. They are scammers.