Pretty much a scam Originally purchased a 12 month Delta Platinum Medallion upgrade back in December of 2022. I was actually able to get the upgraded status for the first 3 months, but then suddenly around April (or potentially earlier, maybe March) my status mysteriously disappeared. Early May is when I really noticed this because I have a flight coming up soon and tried to contact them to see what they could do about it. They have this particular line/guarantee on their website "If your status ever disappears during the time in which we guaranteed it would be in your account, you are eligible to receive a full refund AND 50% off any future order." Over 24 hours and zero response leads me to believe that they've since abandoned all "support" since it looks like they've created another site " joindeluxe " offering the exact same scam. Like others have mentioned, they "claim" to have a bunch of 5 star reviews from trustpilot, but NONE of those reviews show up here. Stay away from this website as well as the other one " joindeluxe " that claims to be independent of this one.

Absolute Fraud Bought status, a couple months later it was revoked. They don't respond to emails, won't pick up the phone, no mailing address. This site is a scam, pure and simple.

HORRIBLE HORRIBLE. STAY AWAY. COMPLETE SCAM. I unfortunately was scammed into this service. Paid for a full year received about 3 months upgrade and their response was nothing. It’s complete BS. NEVER EVER USE

This company website has fake “reviews “… This company website has “reviews “ from Trustpilot. Though here it has zero reviews . If you use fake reviews, make sure they are hard to discover

Stay away Bought AA status with hefty set up fee and after a long delay received, however they did not renew. Support almost nonexistent. No phone number to call. You can only email. No way to lodge a business complaint as no company info on site. SCAM