Aviator Gear

221 N Hogan St #369, 32202, Jacksonville
image
3.30
Based on 20 Reviews

5

50.00%

4

5.00%

3

0.00%

2

15.00%

1

30.00%
About Aviator Gear

We know what we’re doing. We know the rules, the regulations, and the heraldry guidelines; and our team has the product expertise and design skills to lead you through the maze. Everything is custom and every project is different. We will deliver the best in squadron gear with a streamlined process that will make your life easier. You imagine it, we design it, and you look good.

Tags
Contact Info

You need to Login first to submit your review.

image
Liz Shepard
GB

I absolutely love this company I absolutely love this company! I haven’t been able to get a virgin America model airplane as it doesn’t exist anymore. They were able to customize everything down to the detail, shipping was amazing and they communicated everything along the way. I’m looking to do a f16 next and will definitely be coming back. Thank you guys so much!!

image
Doug
GB

Could this take any longer? I'll retract my low score if they make it right and get back to me. Ordered and paid for model October 8 2023. They reported expected delivery date Dec 30 2023... Tried to get info today January 5 2024... update? Online chat says we'll get back... Called the number and got a foreign call center.... Hope I didn't get screwed..

image
Robert Wilke
GB

Placed an order for a replica of my… Placed an order for a replica of my C172P on March 6, 2023. Promised date was May 29th. I emailed on June 6th. No response. Called today (June 14) and got a customer service person based in Philippines even though website claims based in Jacksonville. The model is being made somewhere in Asia. Have been given no information nor do I have a ship date. The customer service does not have any information other than she will escalate. Not sure I have faith in that. I was going to order a second model but will refrain. They've had my money for quite sometime now.

image
Bob Freeman
GB

Great customer service! I ordered a briefing stick. Delivery was pretty drawn out as these are custom creations. The 1st one came back and looked good but had been packaged before the clear coat had cured, so the wrapping stuck to the model. I gave feedback and Aviator Gear contacted me based on the feedback and told me they would ship another. The replacement came last week and looks great. Outstanding customer service!

image
Logan
GB

Don't order unless you have 8 months to spare Ordered a mini model from this company in September with an estimated delivery towards the end of November. It's December and I've just been told it's got 3-4 more weeks to get out of "artist stage" and then will go to production. This was a going away gift, and God willing, the person will be able to get it in time to be a going away gift from their next assignment. Communication is like pulling teeth. The only reason they get business is because they're the only game in town, but with customer service like this, that won't last much longer.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow