Robert Wilke
GBPlaced an order for a replica of my… Placed an order for a replica of my C172P on March 6, 2023. Promised date was May 29th. I emailed on June 6th. No response. Called today (June 14) and got a customer service person based in Philippines even though website claims based in Jacksonville. The model is being made somewhere in Asia. Have been given no information nor do I have a ship date. The customer service does not have any information other than she will escalate. Not sure I have faith in that. I was going to order a second model but will refrain. They've had my money for quite sometime now.
CMSGT Robert C. Ortega
GBGreat P.J. Patch Greetings, Your P.J. Patch is undoubtedly the best on the internet. Damn if it's not the closest patch to the actual P.J. Emblem. Magnificent!! However Mr.Pike, needs some remedial OJT. ....You do realize he cancelled my order. Check out the e- mails. Respectfully, Chief O.
Dan Trojanowski
GBI wish I saw this site before ordering I wish I saw this site before ordering! I experienced every issue everyone else has. No communication. Write an email? Get a response if you’re lucky in 4 days. Ordered in March 2023, was told first week of July delivery. Then you guessed it! Production delays, wood shortage… etc! After reading these reviews how do you have a wood shortage for over a year? Finally got notification of shipping and for shipping from Jacksonville to Orlando it would take… 2 weeks? This things coming from out of country… the site and experience is false promises…
Samuel Cerezo
GBThe Right Company for the Job Quality of the patch is excellent. Very professional. The design team adeptly captured our vision and artfully made it into a reality with slight adjustments along the way. Customer service kept me informed of each step and quickly answered any questions. Overall, Aviator Gear is the go to team for all of your squadron needs.
NickR
DEZaps 0 stars. Customer service better. Customer service: 5 stars. Fast response, quick edits and changes to designs and awesome communication throughout the process. Product: Patches, loved. Nice quality stiching and colors. Product: Zap stickers: 1 star. horrible. Flimsy not protected surface that scrapes away with minimal contact. You can tell the Aviatorgear zaps at deployment locations because it looks like a clear white sticker. All of mine have faded in high traffic areas after ONE WEEK while others whos have been up way longer look brand new. I hope AG reads this because they need to come up with a solution. I won't be ordering any more unless I can be promised the Zaps can last longer than a week.