Ordered a model of my son’s Cessna 172 Ordered a model of my son’s Cessna 172. It arrived in perfect condition and ahead of original estimated date. Exact replica of his full size plane, including tail patch. Detailed ordering process assures getting what I wanted. John S. Illinois

Great customer service! I ordered a briefing stick. Delivery was pretty drawn out as these are custom creations. The 1st one came back and looked good but had been packaged before the clear coat had cured, so the wrapping stuck to the model. I gave feedback and Aviator Gear contacted me based on the feedback and told me they would ship another. The replacement came last week and looks great. Outstanding customer service!

Bad experience Place an order with this company on December 13th, 2022. The company was quick with requesting images of the plane. This is a Christmas gift for a doctor in our department. He also called the company with information about the plane when placing the order. The deliver date is listed on the order of March 7, 2023. The doctor has called several times about the order and has been told that production is delayed and they had many orders, so it will be another 4 weeks. Those 4 weeks have come and gone, now the middle of June and no contact from the company. There has been no update on when the plane will arrive and they have the money. I would not suggest using this company, no communication and not trust worthy.

Above and beyond!! Recently entered a contest cosponsored by AviatorGear and for entering was given a free AG T-shirt. Well, the T-shirt just arrived...AND a sticker sheet, a jacket patch, and a handwritten postcard! And this is how a company should do business! Thank you, AviatorGear for going above and beyond! You will get a lot of mileage out of your kindness to me and for doing what you do with excellence and class! Cheers!

I wish I saw this site before ordering I wish I saw this site before ordering! I experienced every issue everyone else has. No communication. Write an email? Get a response if you’re lucky in 4 days. Ordered in March 2023, was told first week of July delivery. Then you guessed it! Production delays, wood shortage… etc! After reading these reviews how do you have a wood shortage for over a year? Finally got notification of shipping and for shipping from Jacksonville to Orlando it would take… 2 weeks? This things coming from out of country… the site and experience is false promises…