The whole transaction went as planned The whole transaction went as planned. Received my model and it was exactly what I wanted. It took some time to get it but I expected that since Ive done this before. Wanted to give thanks for Cristina Reyes for all her support getting this model to me. 5 Star Transaction. Will do business again with her down the line. Thanks Mike Reid

Great work Had been looking for a model to be customized to a specific aircraft and aviator gear knocked it out of the park. Good quality and exactly what I wanted.

Patches for Sale to Public I'd commented earlier on the fact most of your patches are available only in large numbers at high prices. Your answer made a great deal of sense and I accept it and understand. However, it would be a great benefit to us collectors if you would maybe add a section to your website that would show the patches that are for sale in small numbers to collectors and the general public. It would sure make "the hunt" easier.

Placed an order for a replica of my… Placed an order for a replica of my C172P on March 6, 2023. Promised date was May 29th. I emailed on June 6th. No response. Called today (June 14) and got a customer service person based in Philippines even though website claims based in Jacksonville. The model is being made somewhere in Asia. Have been given no information nor do I have a ship date. The customer service does not have any information other than she will escalate. Not sure I have faith in that. I was going to order a second model but will refrain. They've had my money for quite sometime now.

EXTREMELY BAD CUSTOMER SERVICE AND… EXTREMELY BAD CUSTOMER SERVICE AND CUSTOMER NEED UNDERSTANDING It it the first and of course the last time I order anything from this ‘company’. I ordered a customer own designed model. The completion of the order and the model shipment were promised for April 22nd. Nonsense!!! Not only that it has not still shipped out but their ‘senior designer’ or whatever title she wears Cristina Reyes has no customer service orientation and is full of nonsense and lies. They obviously received their money but the customer has never received their order as promised. I am considering legal actions against this company and I was wondering if someone has experienced something similar with them and what actions one has taken against them.