Zaps 0 stars. Customer service better. Customer service: 5 stars. Fast response, quick edits and changes to designs and awesome communication throughout the process. Product: Patches, loved. Nice quality stiching and colors. Product: Zap stickers: 1 star. horrible. Flimsy not protected surface that scrapes away with minimal contact. You can tell the Aviatorgear zaps at deployment locations because it looks like a clear white sticker. All of mine have faded in high traffic areas after ONE WEEK while others whos have been up way longer look brand new. I hope AG reads this because they need to come up with a solution. I won't be ordering any more unless I can be promised the Zaps can last longer than a week.

Placed an order for a replica of my… Placed an order for a replica of my C172P on March 6, 2023. Promised date was May 29th. I emailed on June 6th. No response. Called today (June 14) and got a customer service person based in Philippines even though website claims based in Jacksonville. The model is being made somewhere in Asia. Have been given no information nor do I have a ship date. The customer service does not have any information other than she will escalate. Not sure I have faith in that. I was going to order a second model but will refrain. They've had my money for quite sometime now.

Above and beyond!! Recently entered a contest cosponsored by AviatorGear and for entering was given a free AG T-shirt. Well, the T-shirt just arrived...AND a sticker sheet, a jacket patch, and a handwritten postcard! And this is how a company should do business! Thank you, AviatorGear for going above and beyond! You will get a lot of mileage out of your kindness to me and for doing what you do with excellence and class! Cheers!

The team at Aviator Gear took our ideas… The team at Aviator Gear took our ideas and helped us to develop a new squadron emblem and gladly worked with us through months of revisions until we got it just right. We are very pleased with the end result and the quality of the patches that were produced. We will definitely be repeat customers!

I wish I saw this site before ordering I wish I saw this site before ordering! I experienced every issue everyone else has. No communication. Write an email? Get a response if you’re lucky in 4 days. Ordered in March 2023, was told first week of July delivery. Then you guessed it! Production delays, wood shortage… etc! After reading these reviews how do you have a wood shortage for over a year? Finally got notification of shipping and for shipping from Jacksonville to Orlando it would take… 2 weeks? This things coming from out of country… the site and experience is false promises…