I absolutely love this company I absolutely love this company! I haven’t been able to get a virgin America model airplane as it doesn’t exist anymore. They were able to customize everything down to the detail, shipping was amazing and they communicated everything along the way. I’m looking to do a f16 next and will definitely be coming back. Thank you guys so much!!

Zaps 0 stars. Customer service better. Customer service: 5 stars. Fast response, quick edits and changes to designs and awesome communication throughout the process. Product: Patches, loved. Nice quality stiching and colors. Product: Zap stickers: 1 star. horrible. Flimsy not protected surface that scrapes away with minimal contact. You can tell the Aviatorgear zaps at deployment locations because it looks like a clear white sticker. All of mine have faded in high traffic areas after ONE WEEK while others whos have been up way longer look brand new. I hope AG reads this because they need to come up with a solution. I won't be ordering any more unless I can be promised the Zaps can last longer than a week.

Great customer service! I ordered a briefing stick. Delivery was pretty drawn out as these are custom creations. The 1st one came back and looked good but had been packaged before the clear coat had cured, so the wrapping stuck to the model. I gave feedback and Aviator Gear contacted me based on the feedback and told me they would ship another. The replacement came last week and looks great. Outstanding customer service!

The whole transaction went as planned The whole transaction went as planned. Received my model and it was exactly what I wanted. It took some time to get it but I expected that since Ive done this before. Wanted to give thanks for Cristina Reyes for all her support getting this model to me. 5 Star Transaction. Will do business again with her down the line. Thanks Mike Reid

Could this take any longer? I'll retract my low score if they make it right and get back to me. Ordered and paid for model October 8 2023. They reported expected delivery date Dec 30 2023... Tried to get info today January 5 2024... update? Online chat says we'll get back... Called the number and got a foreign call center.... Hope I didn't get screwed..