Buy somewhere else Placed a custom order - received design, sample and then was told my order was cancelled. Customer service took days to respond. Will never order from again. There is absolutely nothing anywhere on the website that mentions you need to be a member of any organization to order any of their products. In all of the emails they will not say why I can purchase some patches on their site, but not others. Awful experience overall. As of writing this review, I have yet to receive a refund for the $400 order. Also, please note the tone of the response to this review, they couldn't care less about their customers. FYI I emailed a few times to figure out why my order was being cancelled, I did not call once, & this is the only review I've left.

The whole transaction went as planned The whole transaction went as planned. Received my model and it was exactly what I wanted. It took some time to get it but I expected that since Ive done this before. Wanted to give thanks for Cristina Reyes for all her support getting this model to me. 5 Star Transaction. Will do business again with her down the line. Thanks Mike Reid

Could this take any longer? I'll retract my low score if they make it right and get back to me. Ordered and paid for model October 8 2023. They reported expected delivery date Dec 30 2023... Tried to get info today January 5 2024... update? Online chat says we'll get back... Called the number and got a foreign call center.... Hope I didn't get screwed..

Great P.J. Patch Greetings, Your P.J. Patch is undoubtedly the best on the internet. Damn if it's not the closest patch to the actual P.J. Emblem. Magnificent!! However Mr.Pike, needs some remedial OJT. ....You do realize he cancelled my order. Check out the e- mails. Respectfully, Chief O.

Placed an order for a replica of my… Placed an order for a replica of my C172P on March 6, 2023. Promised date was May 29th. I emailed on June 6th. No response. Called today (June 14) and got a customer service person based in Philippines even though website claims based in Jacksonville. The model is being made somewhere in Asia. Have been given no information nor do I have a ship date. The customer service does not have any information other than she will escalate. Not sure I have faith in that. I was going to order a second model but will refrain. They've had my money for quite sometime now.