These guys do incredible work These guys do incredible work. All my models look like a masterpiece. They strive for accuracy above all, and their packaging and delivery ensure the model arrives in perfect condition. They built me a B-24 that was named "Boulder Buff," honoring my alma mater, the University of Colorado-Boulder. That plane had a CU grad as its pilot, and I wanted it for my collection. I'm very pleased! Thanks Trap, Tin, and all!

I absolutely love this company I absolutely love this company! I haven’t been able to get a virgin America model airplane as it doesn’t exist anymore. They were able to customize everything down to the detail, shipping was amazing and they communicated everything along the way. I’m looking to do a f16 next and will definitely be coming back. Thank you guys so much!!

Placed an order for a replica of my… Placed an order for a replica of my C172P on March 6, 2023. Promised date was May 29th. I emailed on June 6th. No response. Called today (June 14) and got a customer service person based in Philippines even though website claims based in Jacksonville. The model is being made somewhere in Asia. Have been given no information nor do I have a ship date. The customer service does not have any information other than she will escalate. Not sure I have faith in that. I was going to order a second model but will refrain. They've had my money for quite sometime now.

Great customer service! I ordered a briefing stick. Delivery was pretty drawn out as these are custom creations. The 1st one came back and looked good but had been packaged before the clear coat had cured, so the wrapping stuck to the model. I gave feedback and Aviator Gear contacted me based on the feedback and told me they would ship another. The replacement came last week and looks great. Outstanding customer service!

Product Quality I ordered a few patches for my uniform. They weren't the quality I expected, so I contacted Aviation Gear. They responded quickly to ask for photos of the products, which I sent back. Then no reply--i won't order from them again or recommend to others.