Dan Trojanowski
GBI wish I saw this site before ordering I wish I saw this site before ordering! I experienced every issue everyone else has. No communication. Write an email? Get a response if you’re lucky in 4 days. Ordered in March 2023, was told first week of July delivery. Then you guessed it! Production delays, wood shortage… etc! After reading these reviews how do you have a wood shortage for over a year? Finally got notification of shipping and for shipping from Jacksonville to Orlando it would take… 2 weeks? This things coming from out of country… the site and experience is false promises…
Larry Turoski
GBPatches for Sale to Public I'd commented earlier on the fact most of your patches are available only in large numbers at high prices. Your answer made a great deal of sense and I accept it and understand. However, it would be a great benefit to us collectors if you would maybe add a section to your website that would show the patches that are for sale in small numbers to collectors and the general public. It would sure make "the hunt" easier.
Richard Everhart
GBGreat work Had been looking for a model to be customized to a specific aircraft and aviator gear knocked it out of the park. Good quality and exactly what I wanted.
NickR
DEZaps 0 stars. Customer service better. Customer service: 5 stars. Fast response, quick edits and changes to designs and awesome communication throughout the process. Product: Patches, loved. Nice quality stiching and colors. Product: Zap stickers: 1 star. horrible. Flimsy not protected surface that scrapes away with minimal contact. You can tell the Aviatorgear zaps at deployment locations because it looks like a clear white sticker. All of mine have faded in high traffic areas after ONE WEEK while others whos have been up way longer look brand new. I hope AG reads this because they need to come up with a solution. I won't be ordering any more unless I can be promised the Zaps can last longer than a week.
JT
GBBuy somewhere else Placed a custom order - received design, sample and then was told my order was cancelled. Customer service took days to respond. Will never order from again. There is absolutely nothing anywhere on the website that mentions you need to be a member of any organization to order any of their products. In all of the emails they will not say why I can purchase some patches on their site, but not others. Awful experience overall. As of writing this review, I have yet to receive a refund for the $400 order. Also, please note the tone of the response to this review, they couldn't care less about their customers. FYI I emailed a few times to figure out why my order was being cancelled, I did not call once, & this is the only review I've left.