Great customer service! I ordered a briefing stick. Delivery was pretty drawn out as these are custom creations. The 1st one came back and looked good but had been packaged before the clear coat had cured, so the wrapping stuck to the model. I gave feedback and Aviator Gear contacted me based on the feedback and told me they would ship another. The replacement came last week and looks great. Outstanding customer service!

Great P.J. Patch Greetings, Your P.J. Patch is undoubtedly the best on the internet. Damn if it's not the closest patch to the actual P.J. Emblem. Magnificent!! However Mr.Pike, needs some remedial OJT. ....You do realize he cancelled my order. Check out the e- mails. Respectfully, Chief O.

Bad experience Place an order with this company on December 13th, 2022. The company was quick with requesting images of the plane. This is a Christmas gift for a doctor in our department. He also called the company with information about the plane when placing the order. The deliver date is listed on the order of March 7, 2023. The doctor has called several times about the order and has been told that production is delayed and they had many orders, so it will be another 4 weeks. Those 4 weeks have come and gone, now the middle of June and no contact from the company. There has been no update on when the plane will arrive and they have the money. I would not suggest using this company, no communication and not trust worthy.

The whole transaction went as planned The whole transaction went as planned. Received my model and it was exactly what I wanted. It took some time to get it but I expected that since Ive done this before. Wanted to give thanks for Cristina Reyes for all her support getting this model to me. 5 Star Transaction. Will do business again with her down the line. Thanks Mike Reid

The Right Company for the Job Quality of the patch is excellent. Very professional. The design team adeptly captured our vision and artfully made it into a reality with slight adjustments along the way. Customer service kept me informed of each step and quickly answered any questions. Overall, Aviator Gear is the go to team for all of your squadron needs.