Ordered a model of my son’s Cessna 172 Ordered a model of my son’s Cessna 172. It arrived in perfect condition and ahead of original estimated date. Exact replica of his full size plane, including tail patch. Detailed ordering process assures getting what I wanted. John S. Illinois

I wish I saw this site before ordering I wish I saw this site before ordering! I experienced every issue everyone else has. No communication. Write an email? Get a response if you’re lucky in 4 days. Ordered in March 2023, was told first week of July delivery. Then you guessed it! Production delays, wood shortage… etc! After reading these reviews how do you have a wood shortage for over a year? Finally got notification of shipping and for shipping from Jacksonville to Orlando it would take… 2 weeks? This things coming from out of country… the site and experience is false promises…

Could this take any longer? I'll retract my low score if they make it right and get back to me. Ordered and paid for model October 8 2023. They reported expected delivery date Dec 30 2023... Tried to get info today January 5 2024... update? Online chat says we'll get back... Called the number and got a foreign call center.... Hope I didn't get screwed..

Great customer service! I ordered a briefing stick. Delivery was pretty drawn out as these are custom creations. The 1st one came back and looked good but had been packaged before the clear coat had cured, so the wrapping stuck to the model. I gave feedback and Aviator Gear contacted me based on the feedback and told me they would ship another. The replacement came last week and looks great. Outstanding customer service!

The team at Aviator Gear took our ideas… The team at Aviator Gear took our ideas and helped us to develop a new squadron emblem and gladly worked with us through months of revisions until we got it just right. We are very pleased with the end result and the quality of the patches that were produced. We will definitely be repeat customers!