Above and beyond!! Recently entered a contest cosponsored by AviatorGear and for entering was given a free AG T-shirt. Well, the T-shirt just arrived...AND a sticker sheet, a jacket patch, and a handwritten postcard! And this is how a company should do business! Thank you, AviatorGear for going above and beyond! You will get a lot of mileage out of your kindness to me and for doing what you do with excellence and class! Cheers!

Zaps 0 stars. Customer service better. Customer service: 5 stars. Fast response, quick edits and changes to designs and awesome communication throughout the process. Product: Patches, loved. Nice quality stiching and colors. Product: Zap stickers: 1 star. horrible. Flimsy not protected surface that scrapes away with minimal contact. You can tell the Aviatorgear zaps at deployment locations because it looks like a clear white sticker. All of mine have faded in high traffic areas after ONE WEEK while others whos have been up way longer look brand new. I hope AG reads this because they need to come up with a solution. I won't be ordering any more unless I can be promised the Zaps can last longer than a week.

EXTREMELY BAD CUSTOMER SERVICE AND… EXTREMELY BAD CUSTOMER SERVICE AND CUSTOMER NEED UNDERSTANDING It it the first and of course the last time I order anything from this ‘company’. I ordered a customer own designed model. The completion of the order and the model shipment were promised for April 22nd. Nonsense!!! Not only that it has not still shipped out but their ‘senior designer’ or whatever title she wears Cristina Reyes has no customer service orientation and is full of nonsense and lies. They obviously received their money but the customer has never received their order as promised. I am considering legal actions against this company and I was wondering if someone has experienced something similar with them and what actions one has taken against them.

Great work Had been looking for a model to be customized to a specific aircraft and aviator gear knocked it out of the park. Good quality and exactly what I wanted.

Great customer service! I ordered a briefing stick. Delivery was pretty drawn out as these are custom creations. The 1st one came back and looked good but had been packaged before the clear coat had cured, so the wrapping stuck to the model. I gave feedback and Aviator Gear contacted me based on the feedback and told me they would ship another. The replacement came last week and looks great. Outstanding customer service!