Bad experience Place an order with this company on December 13th, 2022. The company was quick with requesting images of the plane. This is a Christmas gift for a doctor in our department. He also called the company with information about the plane when placing the order. The deliver date is listed on the order of March 7, 2023. The doctor has called several times about the order and has been told that production is delayed and they had many orders, so it will be another 4 weeks. Those 4 weeks have come and gone, now the middle of June and no contact from the company. There has been no update on when the plane will arrive and they have the money. I would not suggest using this company, no communication and not trust worthy.

Great work Had been looking for a model to be customized to a specific aircraft and aviator gear knocked it out of the park. Good quality and exactly what I wanted.

The team at Aviator Gear took our ideas… The team at Aviator Gear took our ideas and helped us to develop a new squadron emblem and gladly worked with us through months of revisions until we got it just right. We are very pleased with the end result and the quality of the patches that were produced. We will definitely be repeat customers!

EXTREMELY BAD CUSTOMER SERVICE AND… EXTREMELY BAD CUSTOMER SERVICE AND CUSTOMER NEED UNDERSTANDING It it the first and of course the last time I order anything from this ‘company’. I ordered a customer own designed model. The completion of the order and the model shipment were promised for April 22nd. Nonsense!!! Not only that it has not still shipped out but their ‘senior designer’ or whatever title she wears Cristina Reyes has no customer service orientation and is full of nonsense and lies. They obviously received their money but the customer has never received their order as promised. I am considering legal actions against this company and I was wondering if someone has experienced something similar with them and what actions one has taken against them.

Above and beyond!! Recently entered a contest cosponsored by AviatorGear and for entering was given a free AG T-shirt. Well, the T-shirt just arrived...AND a sticker sheet, a jacket patch, and a handwritten postcard! And this is how a company should do business! Thank you, AviatorGear for going above and beyond! You will get a lot of mileage out of your kindness to me and for doing what you do with excellence and class! Cheers!