Adrienne Quinones
GBExcellent travel experience with Ray at fond travels.… I have to say in the beginning there was a two inexperienced young gentleman who didn't know exactly what they were doing when I tried to contact them I got yes yes yes yes but I got nothing in return . Therefore, I turned to Ray the manager and finally upon speaking to him getting the proper explanation and the experience that he has is unbelievable and SHOULD NOT be taken in vain. He completed our trip he gave us all of our information he made it happen! We are very excited to go if it wasn't for Ray I don't know would have happened, but I do know that it wouldn't be the dream vacation that we had planned our whole livesif he didnt step in. I totally recommended if anybody needs to travel he knows his stuff he has the experience & knowledge. He is honest even when most people don't have to be you so we relied in him. So I'm giving him five stars but as a representative of fondtravels I'll be getting them five stars because they are smart enough to hire somebody like Ray who made the mistakes of the younger generation disappear. He gave us what we deserved and what we paid for! excellent excellent excellent work! Ray thank you very much and thank you thank you for fondtravelers for hiring him. He's an asset that's can never be lost at your end. thank you I'll be I will be traveling only with Ray as my travel agent from now on thank you.
Dottie Vanderhorn
GBHORRIBLE TRAVEL AGENCY I have never dealt with a travel agency that is so shady, hard to understand, fast talking and nasty when it comes to trying to resolve an issue. STAY AWAY!! They will leave you high and dry with no apologies. They charged me $275 to cancel a flight, $140 to change a date and I was given a minimal credit certificate that only they will redeem. Never going to happen. Live and learn.
Margarita Divakova
GBI express my special gratitude to… I express my special gratitude to travel agent Dexter for the qualified work. My flight cancellation from Los Angeles to Columbus and refund were handled very professionally and as quickly as possible. I'm really grateful to Dexter for doing a great job. With great respect, Margarita Divakova
Suzanne
GBI dealt with Jonathan and he was super… I dealt with Jonathan and he was super helpful! He even called me to follow up and submit my insurance claim and sorted out a couple issues I had in the beginning. He made the whole process so much easier. It was great having someone to walk me through this it made the whole trip easier with this peace of mine!
Jorge Ramirez
GBJIM was the most efficient person. JIM was the most efficient person. He is the most friendly person which I meet in my transaction when I look my ticket 🎫 for my travel. I extend my thank to VAN JOHNSON for his patience and friendly manner. Mr JHONSON IS THE PERSON I STRONG RECOMMEND FOR HIS CAPACITY IN THIS BUSINESS 🥇👍 A.S. RAMIREZ