Boatcrowd is a terrible experience...avoid This company is honestly the worst ever. I've chartered boats all over the world and this hands down was my worst experience. Jake Johnson was my charter broker and they continue to work directly with the boat company/captain vs having me talk directly. Give time difference this was a pain. My boat was canceled due to issues the day before but luckily we were able to move out 3 days after one engine was fixed. For a $3300 rental they gave us a $65 food credit for our issues. The guy made me even contact him when I arrived at the marina so he could call the boat. Ridiculous. In addition he was rude on whatsapp and continued to say things like "I already told you that". Terrible customer service all around and WILL NEVER use boatcrowd again.