Shawn Froment
US2.5 years with no service 2.5 years, 65 panels installed on my roof, and still not hooked up, no meters, no communication. Now Vision stopped paying our Keybank loan.
Brooke H
USUse a different company! Vision solar will give you the run around after they get their money. I was told I would get a $250 check due to them no showing on the original installation date. I missed work to have the solar panels installed and nobody called to tell us they had an “emergency” that morning and weren't installing the solar (Nov 2022). I was told on the phone and via email that I would be compensated for missing work and having to reach out to the company to see where the installation crew was (BIG joke because that never happened) I suggest anyone getting Solar to do yourself a favor and not believe anything that these employees tell you. I had to call Dividen (the company who I financed the solar through) and explain how I will not start paying for the panels since they weren’t in my possession. Vision Solar paid for the first month while in the mean time- I had to reach out to the City to see if the company even sent any plans for the inspection and none were sent! The city had to contact them for us due to no response. PEC also had to reach out for interconnection as well due to no communication. It is now August 2023 and still no check. Ive been told by ******** who is the lead in customer experience that there still isn’t any update on when Ill be receiving my compensation due to the lack in communication last year. They’ll tell you it takes 10 weeks for a different department to approve the check (was made aware of that policy in January 2022) but all the sudden in August 2023 ******** said my pending credits werent even pending in the finical department? I have paid 28k for shotty customer service which goes to show they don’t deserve anyones money. Do yourself a favor and do not get Solar through this horrible company. Please let me know if you’d like the 100+ email chains of getting the run around with this company!!! They have blocked my email as of now so that alone shows the customer service that you pay for… scammers.
Bren Brothers
USExcellent service Excellent service! The technician was helpful ,friendly, and very professional. I'm very impressed with the service giving.I will refer vision solar to my friends and family.
Warnie Bell
USBryce did an excellent job all the way… Bryce did an excellent job all the way through. I've had multiple consultations before and was starting to think solar didn't make sense for me. He was patient, kind and most importantly for me, made me feel like he was there to help. I didn't plan on making a decision when he showed up, but it was a no brainer. Unfortunately wasn't able to get things going but definitely recommend Bryce and Vision Solar to everyone I know.
Janet Thomas-Hirsch
USDo not give this company your phone… Do not give this company your phone number. They will badger you everyday, no matter how many times you tell them to stop calling. I block one number and a different number comes up the next day. STOP CALLING MEANS STOP CALLING. I WOULDNT DO BUSINESS WITH THEM NOW ANYWAY.