Charging a retired couple higher rates… Charging a retired couple higher rates on a longer contract that we were not aware of. They refused to make changes.

don't respond to emails or messages don't respond to emails or messages, and spent over an hour on hold before it disconnects

Energy supply for people Recently I faced a pretty unpleasant situation when I required to change my energy supply company. I started to search for such companies in the internet and it seemed to that this one was the best from the long list of offerings. I chose this one and asked them to help to sort out with my issues. they unerstood my needs and sent specialists to my hosue in order to check how to conduct energy. they have come, assessed chances and told that everything would be okay. I trusted them and they really did everything in order to conduct energy to my house. I'm glad to see such professionals.

This is scamming person ( I don't call… This is scamming person ( I don't call it a company ), he charged me £1000 pound to move me from my previous supplier to his scamming hat for double the price I was paying 0.33 per Kwh to 0.59 per Kwh, I paid 2month of £400 per month than I notice that I being scammed in witch I am paying double of what I was paying before, I have complained to the fraud investigation and to the OMBUDSMAN to stop who ever run this money laundering activities.

They use fraudulent and predatory… They use fraudulent and predatory practices to get customers to sign up. The representative literally lied to get me to sign up. They attract people in stores by giving them gift cards and not telling people they are signing a long term contract with high cancellation fees. They gave me no paperwork when I signed up it was done through a tablet. Then they sent a recording of a call that was not the complete call but clearly edited. Do not use this company!