Went into the Swindon store a few weeks… Went into the Swindon store a few weeks ago and the staff there were very rude. Spoke to me like I was an idiot because I didn't know about the thing I went in to ask advice about. They seemed to be rushing to get me out of the store instead of helping with my choices. So I left and went elsewhere.

Outstanding Customer Service Had a problem with a Lifos 68Ah battery purchased over a year ago from BBL Batteries which needed to be returned to Lifos under warranty. Lifos were a bit odd about this saying it had to be returned via BBL batteries. Andy at BBL Batteries Exeter did an outstanding job managing the return and replacement. He rang me regularly to keep me updated and I had the replacement battery within a week which is great as I'm away this weekend off grid. Thanks to Lifos for the replacement but why are you giving your retailers such a hard time? They even sent the replacement battery to BBL Batteries who had to pay to send it on to me. BBL Batteries covered all the courier costs. Well done BBL Batteries, outstanding customer service.

Super service from BBL at Truro We had absolutely great service from BBL Batteries Truro. We were in the motorhome on holiday and the gel battery would not hold a charge. We phoned them up and they said to come straight over. They not only fitted the battery but advised us on a cheaper alternative to gel that would do just as well. So not just interested in the most profit. The boss was very helpful and friendly whilst the younger man was doing the fitting. We couldn't recommend them highly enough. Thanks for saving our holiday!

Excellent service Excellent service, my original motorbike battery was useless, so I ordered a replacement from BBL batteries (Bristol) in the afternoon (the only companythat stocked my battery in the UK), and it came the next day!! put the replacement on my bike and not had an issue since. The gentleman I ordered it from was very professional and had excellent customer service.

Great professional service We are a small NCI (National Coastwatch institution Lookout) based in Charlestown Cornwall, we are not connected to the mains therefore rely solely on Solar panels and a Wind Generator feeding a bank of batteries. Recently our batterie units have become quite unreliable and past their usable life’s. Dann from Truro BBL checked and replaced our units in double quick time and at an excellent price and gave me advice regarding their disposal. As a member of the SAR services Our mission critical equipment are essential for us to provide the Coastguard with timely information regarding emergencies and incidents in St Austell bay, Dan’s prompt and excellent service has contributed greatly to this. Thoroughly recommended. Steve Charlestown NCI