The only opportunity The only opportunity your company has is to provide a tracking number automatically whether you have a current account OR not. As you may know you have to have an account to get a tracking number. As an anxious and excited customer I had to call in to get an ETA which I would prefer not to have to do. Other than that the product, customer service and timeliness were all great! Well done SeaDek

Initial measurements and contact Seadek has been very accommodating to my install. A first square footage and condition of deck is booked. This was very timely and professional. A week after final measurements for the CAD we’re done. Tyler Brown has been very helpful and organized with the procedure. I am now awaiting production of the finished product.

They messed up and sent me the wrong… They messed up and sent me the wrong item. I live out in the boonies, pretty far from any postal office, so now I have to go out of my way and pay for return postage myself because they didn’t even offer that in order to send back an item that was their mistake. I’ll also have to wait 10 days for them to refund me my money after having sent them the item back before I can place the order again.

I decided to install my own SeaDek… I decided to install my own SeaDek flooring in lieu of a company doing it for me. Mainly due to me not wanting my boat away from my garage. The experience was GREAT. The customer service was impeccable. Constant communication through the whole process which made me feel really comfortable in doing business with them. Of Course, this is my first time dealing with this type of product and we made quite a few errors in template process, but it didn't matter. The folks at SeaDek wanted my project to be perfect and allowed as many revisions as needed to get it right. I just installed my SeaDek and it looks fabulous. I highly recommend SeaDek.

Run the other way, terrible product, even worse company I covered a substantial swim platform, about 5' by 15' on a Tiara 4000 about 1 year ago. Not cheap, about $2000 for the job. It's now peeling off with about 50% of the area adhesive gone. A good storm will probably blow off all 6 pieces if I can't find an alternate glue to make the repair. I submitted the defect to Sea Dek and was flatly ignored. So sick of liars and cheats.