I would never use this company again I would never use this company again. They did not stick to my requested pick up time that was confirmed on a $130 trip to the airport. I requested a 9am pickup which would give us plenty of time to get through baggage check and TSA without stress and give us time to eat lunch at the airport since we didn't eat breakfast. The night before, the owner Paulette leaves me a voice mail and text that she would be picking us up 10am to 10:15. She said she has another ride and can't drop us off at the 9am time that the company had already confirmed they could accomodate. She would not grant us the agreed pickup time of 9am and insists she is giving us more time than we need to get to our flight. She drops us off at the airport and we enter to find a long line at baggage and again a long line at TSA. We arrived at the gate at the final call for boarding. We nearly missed our flight due to this carelessness which would have resulted in a big expense for forfeiting our tickets and having to buy last minute tickets. The owner chose to prioritize taking on another trip over keeping our agreed pickup time. When an airport trip is involved there is nothing more important than timing. The owner also stated in the voice mail that there is a required cash tip of $25 due to her at dropoff but $20 is ok. This is unprofessional and no you can't require a tip. Tips are based on the quality of service delivered. AZ shuttle select puts greed ahead of service.

This is THE shuttle service to work with! I googled shuttles to find a way to get from Phoenix airport to my parents in the Tuscon area without having to rent a car. My wish was to surprise my Dad on a special milestone birthday. In working with Paulette I happened to mention my plan, and she was immediately enthusiastic, offered suggestions for how we could make the most of the surprise and was an integral part of making this the most memorable birthday that my Dad may have ever had. Besides her honest, prompt, and professional demeanor, she helped to execute the surprise. The tears from my Dad were priceless and I will never forget the dedication and care she took toward what should have been a typical job for her. Paulette made this a next-level experience and contributed to one of my Dad's best memories. Thank you, Paulette and AZ Shuttle of Phoenix!

Amazing service and great service Amazing service and great service. I have traveled all over the country and look forward to getting picked up by them. They are like family!

Justed once more thananthair services… Justed once more thananthair services and im realy happy that i did. Everything went fine and smooth. Very nice custom service and booster did his work fast and vertical efficient. Thank you!

I was fortunate to find this company… I was fortunate to find this company for my needed travel to the airport recently. They definitely go the extra mile to make sure their customers receive the best service. I will be using them for all my travel in the future.