I made a mistake on my initial order I made a mistake on my initial order. After speaking with staff on the phone, he informed me how I could correct the order and save money in the process. I received the corrected order within the next few days. staff was friendly and cordial, and very helpful. What a great example of customer service.

I ordered a RickRak luggage rack for my… I ordered a RickRak luggage rack for my Freewheeler. It surpassed my expectations in quality and fitment by a mile! The carrier rack fits and detaches from my Harley’s “Airwing” rack with a very simple engineered design. It fits tightly and with ease. The luggage case is very very nice…with lots of small pockets inside and out for all kinds of “stuff”. The zippers pull easily with no binding. Just a great value!!

At 45 years old and decades of ordering… At 45 years old and decades of ordering items online, this transaction with RickRak was by far the easiest and best experience I ever had ordering anything on the internet. These guys assisted me after hours (9pm) with fixing a shipping address issue, sent my item out promptly, and had it at my door in two days to Florida with standard shipping. Stellar service. I ordered the roller bag combo. This thing is bullet proof and it gives a new meaning to bad ass. I expected the rain cover to be cheap, but the material is A+ and I expect to get many many years of use from this.

Fast shipping Fast shipping. And very well made, rain cover is heavy duty. There is a lot of room inside the bag, with the option to increase space by opening the bag further with a zipper. Traveling across country and I know this will work great. Easy off and on from my luggage rack.

The craftsmanship and excellent fast… The craftsmanship and excellent fast processing made my experience great. Although I didnt speak to anyone at this company, I felt this was done just for me! thank you for continuing American Built traditions!