Randy Curtis
BSGreat Customer Service Experience My bank didn’t approve the transaction at the time of my reservation. When I arrived, I had to call Customer Service. The agent, Javier Calderon, was very pleasant and resolved my issue rather quickly! I got my rental at the same price!
Greg
GBVery happy with Mariana Pedraza's help Very happy with Mariana Pedraza's help. She helped me secure two cars just a day before pickup. Everything went smooth and easy. Definitely recommend!
Ryan
GBAnother excellent customer service experience Another second excellent smooth and great experience. The agent I delt with for the second time, Mariana, was excellent, friendly and caring. This has been the best experience I have had of a rental car company customer service agent. If all agents are like Mariana then Miles car rental should be no.1 rated. Thanks Mariana for making my experience excellent.
Garret Brown
BSI called to make changes to a… I called to make changes to a reservation and the guy Javier was really helpful and got it done quickly! And on top of that the phone got disconnected and he called me right back I was very pleased.👍
Ruth
MXMariana Pedraza I call because I made a mistake and duplicate my reservation. She was very kind and help me with everything.