Jacqueline Diaz
GBExtremely helpful, pleasant,knowledgeable and efficient. Could have asked for better service Extremely helpful, pleasant, knowledgeable and efficient. Could have asked for better service I hope she takes my call everytime!!!
Garret Brown
BSI called to make changes to a… I called to make changes to a reservation and the guy Javier was really helpful and got it done quickly! And on top of that the phone got disconnected and he called me right back I was very pleased.👍
Ruth
MXMariana Pedraza I call because I made a mistake and duplicate my reservation. She was very kind and help me with everything.
Randy Curtis
BSGreat Customer Service Experience My bank didn’t approve the transaction at the time of my reservation. When I arrived, I had to call Customer Service. The agent, Javier Calderon, was very pleasant and resolved my issue rather quickly! I got my rental at the same price!
Lenka Kakascikova
CZI have rented car in Los Angeles I have rented car in Los Angeles from Miles car rental. Car was finally rented in Dollar car rental. I have paid in advance full liability (as it was declared by Miles car rental). I was very supprised that Dollar car rental requested additional payment for fees and liability for car which was 355 USD for 13 days which almost doubled price for rental. On the top of this negative experience it was announced to us that Dollar do not have any car available for us and we suppose to wait for 2 hours. It was 1 am, we were very tired from long way from Europe... It was so terrible experience that if it is possbile I give even negative stars!!!