I really wanted to like Career Upgrader… I really wanted to like Career Upgrader and Neil's service. However, there were far too many areas that fell flat - especially for the higher-than-average cost I paid. 1. I did not ever fully receive the active job placement service as promised and paid for. At the beginning, this wasn't 100% Neil's fault as it seemed he had a troublesome employee. After said employee was let go, Neil promised me that I would receive this service, however I was still never sent any leads as was promised. 2. Communication was very clunky. I purchased 4 coaching sessions total - and I had to proactively reach out to Neil to ask what the next steps were each time. A little bit more direction and guidance would have been very much appreciated. 3. The process was very unclear. Specifically with the active job placement, I had to ask several times what is happening, and what is supposed to be happening. The process wasn't explained to me until I asked. And by the time we discovered that Neil's recruiter was not working on the job placement service for me, it had already been over 4 weeks. In the world we live in now where the job market is so tight and competitive, timing and speed is crucial. So this delay was totally unacceptable. 4. I had one un-used coaching session, and had no plan on using it because I've been so disappointed with this service. I asked for a refund, to which Neil replied that all sales are final. I understand that each business has the right to their own refund policy, but as a customer that paid several thousands of dollars for services that were not received and underperformed, I really wish that Neil would have provided some sort of recourse. --- I highly encourage anyone who is considering hiring a "professional" career coaching and job hunting service to consider the level of professionalism (or lack thereof) from this experience.

He Will Be In Your Corner From the first conversation, I knew before he even said it, Neil was "in my corner." Not only has he been a supportive professional, he's been creative, empathetic and really hears me. He gives lots of encouragement, but he's also honest and direct, qualities that are sometimes hard to find. He's been a strong, staunch advocate for me with potential employers and I feel my needs and concerns are truly heard and he's working hard to help me craft a professional life I will love and be proud of.

Career Upgrader took my 10+ old resume… Career Upgrader took my 10+ old resume and gave it life. Neil took the time to understand what I wanted and was able to deliver a resume, elevator speech, cover letter and thank you letter. He also taught me where I make tweaks to my resume as needed, and I appreciated the skills he taught so I could take that with me. I also had 3 coaching sessions with Neil. They were customized, informative and helped me decide, “what is it I want to do from here?”. I highly recommend if you are looking for someone to upgrade your resume, let Neil and Career Upgrader take care of it.

Absolutely the best decision I have… Absolutely the best decision I have made regarding my career. Neil knows exactly what he is doing!

Career Upgrader has been awesome! I reached out for a resume review on LinkedIn which is how I met Neil. My position had just been eliminated at my company and I felt it was about time to get someone to evaluate my resume. Neil reached out to me, I could not be more pleased with him! He has been a sounding board, a mentor, a career coach, and a million other things to me over the past six weeks. His recommendations are insightful and extremely helpful. We have worked together to ensure that I am getting what I want out of this partnership in my career. You only get out of something what you put into it. I have read the other reviews and I have not found them to be true at all. Neil has been incredible to me through one of the most difficult times I have faced so far and I cannot say thank you enough!