I've made a lot of purchases from HPN I've made a lot of purchases from HPN. Always received genuine Honda parts. Decent website. Good packaging and quick delivery. Only one time was there a mistake and customer service resolved the problem quickly.

shipping screw up on their end I ordered some parts for my vehicle and they canceled my order because they screwed up the price of shipping on the website. so instead of honoring their end of the deal they just canceled the order i was left with no parts and having to pay more and then wait even longer. they wouldn't even offer a discount or anything to correct their screw up

Bought a new alternator on here saved… Bought a new alternator on here saved me something like $200 compared to what AutoZone quoted me. Arrived in new condition and worked great upon installation.

I had a rare occurrence of the part… I had a rare occurrence of the part arriving damaged. It was on a Saturday and customer service responded immediately on what do do and I was credited an full refund. The quality of their customer service and beautiful paint job made me to reorder the part. Which also arrived on schedule and was perfect. Great company.

Quick service, right parts Quick service, exact original equipment parts that I needed. I used to obtain Honda parts through Amazon, no more. I have a 2018 CR-V, Amazon sends me things for an older Honda Pilot, go figure!