DIDNT NEED ENGINE AFTER ALL I DEALT WITH AND EMPLOYEE NAMED MIKE. THIS GUY WAS ALMOST DAILY CONTACTING ME TO LEARN IF THERE WAS ANYTHING HE COULD HELP ME WITH. HIS ATTITUDE DIDNT CHANGE EVEN AFTER LEARNING I DONT NEED AN ENGINE AFTERALL.ILL SAY HERE WHAT I TOLD HIM,SERVICE AND ATTENTION TO THE CUSTOMER NEEDS ARE QUALITIES THAT ARE BECOMING MORE RARE BY THE DAY! HES THE KIND OF EMPLOYEE I WISH MORE PEOPLE WOULD BE!! THANKS JASK & TY MIKE!!

Bought a engine was a delay in… Bought a engine was a delay in receiving due to the engine due to the fact it couldn’t pass inspection. The company sent out a second engine with over 10k more miles than previous engine. Received the second engine pretty quickly, but once engine was getting ready to be installed my mechanic notice that the piece to hold the alternator was broken, the the housing thermostat was broken in half and there was a dent somewhere else that I can’t remember. All of these issues was impossible to see from the images they sent.The engine was completely useless at this point and I paid 5k for the engine. They said that it would take way too much work to send a replacement. I’m currently waiting to see how they are going to solve this issue and don’t think that it’s right for them to expect for me to pay 5k for a engine that’s useless! Honestly been a headache since I bought the engine. Now I’m stuck 3 kids without a vehicle for ever longer!

Not a happy customer Well I purchased a mustang gt 4.6 litre motor and haven't heard a word from Roman or anyone per our conversation I denied the 1st motor was not up to standards rusted and there was no mileage guven so really not sure I was getting what I was told I was gonna get you guys got my money and I have nothing to show for it!!!!!!! I told Roman I was out of state cause my mother passed away and I was dealing with loss and estate business now in leaving Kentucky should be home in 3 to 5 days I need to hear from you

I'm very happy Jack's was recommended… I'm very happy Jack's was recommended by my friend! I was somewhat anxious when I took my car in for maintenance. I'm a single mother who has had terrible experiences at other mechanics and establishments in the past. When I started talking ramblingly about the history of my car, Jack was really kind and patient with me. He listened carefully to my worries and made notes. It was very pleasant that he didn't try to sell me anything or anything at all. His group exceeded all expectations! Fair costs, integrity and openness, genuine concern for his clients, reliable repairs—it's a bit surprising to have such a good experience with this things! Before today, I was STRESSING, but now, I'm just so grateful. I'm grateful, Jack!

We havent received our parts yet We didn't receive our parts. Then when we called they said they didn't have them but could get them for another $600. We still do not know if/when they will ship.