Isreal
GBI ordered a part over a week ago and… I ordered a part over a week ago and the automatic email system said it was shipped right after yet I still haven't received the part. After several email attempts I still have not heard anything back from the company. My customer is getting tired of waiting as am I. There is no reason why they have not even tried to contact me whether they don't have the part or short staffed or whatever the excuse will be. I can't be left hanging especially after the part has been paid for up front....
Alisha Meidinger
GBBad motor and no refund. Ignoring emails and phone calls Spent $1,700 on a motor for my CNC mill. It was tested upon arrival and it was a bad motor. Returned the motor for refund. It has been over 3 weeks since they received it and they are ignoring all of my emails and phone calls. They answered once 5 days ago and said they would send the refund and it would take a few days and I would receive an email about it but still no email, no refund, no returned phone calls. I'm a small business owner. I cant afford to lose out on that much money.
Renaldo Memelli
GBPackaging was tore up from transit Packaging was tore up from transit, my fridge was damaged in many places
Dylan
GBI initially messed up and ordered the… I initially messed up and ordered the incorrect sensor. Truck to Trailer has been fantastic to work with to make sure I get the right one. The ordering process and return process is simple and seamless for the end customer
Joshua Millat
GBInvalid tracking number, unable to verify shipment. Transaction not yet complete, called a week ago to verify QOH, was told piece would ship next day after purchase. Purchased, and got an e-mail that they wouldn't ship until we got them a verification of ID. Company Card was used to purchase parts for cust, no ID available for store card. They agreed to ship part. 7 days later still haven't gotten a working tracking number to verify shipment, and no longer feeling warm and fuzzy about this purchase. Will update if they choose to make this right, but for now, buyer beware.