CHRIS MCGARTH
GBDiesel DEF pump I purchased a DEF pump for my diesel truck. The first pump sent did not work. It was also manufactured in 2015. The second pump did work. The online person I worked with to get the first returned and a new one sent was helpful. The second pump is working. The price for the pump was less than buying a retail pump from a dealer.
Joshua Millat
GBInvalid tracking number, unable to verify shipment. Transaction not yet complete, called a week ago to verify QOH, was told piece would ship next day after purchase. Purchased, and got an e-mail that they wouldn't ship until we got them a verification of ID. Company Card was used to purchase parts for cust, no ID available for store card. They agreed to ship part. 7 days later still haven't gotten a working tracking number to verify shipment, and no longer feeling warm and fuzzy about this purchase. Will update if they choose to make this right, but for now, buyer beware.
Alisha Meidinger
GBBad motor and no refund. Ignoring emails and phone calls Spent $1,700 on a motor for my CNC mill. It was tested upon arrival and it was a bad motor. Returned the motor for refund. It has been over 3 weeks since they received it and they are ignoring all of my emails and phone calls. They answered once 5 days ago and said they would send the refund and it would take a few days and I would receive an email about it but still no email, no refund, no returned phone calls. I'm a small business owner. I cant afford to lose out on that much money.
Steve
GBI was desperate for a Cummins oil… I was desperate for a Cummins oil cooler housing and nobody had it available for at least 30 days. I was researching online and came across Truck to Trailer showing availability. I called customer service to confirm and they did have it and very fairly priced. My only concern was on communication with shipping, but I received it very timely just didn't have the notice us parts guys like to have. My experience was A-, these guys are great!
Dylan
GBI initially messed up and ordered the… I initially messed up and ordered the incorrect sensor. Truck to Trailer has been fantastic to work with to make sure I get the right one. The ordering process and return process is simple and seamless for the end customer