Alisha Meidinger
GBBad motor and no refund. Ignoring emails and phone calls Spent $1,700 on a motor for my CNC mill. It was tested upon arrival and it was a bad motor. Returned the motor for refund. It has been over 3 weeks since they received it and they are ignoring all of my emails and phone calls. They answered once 5 days ago and said they would send the refund and it would take a few days and I would receive an email about it but still no email, no refund, no returned phone calls. I'm a small business owner. I cant afford to lose out on that much money.
Jonatan Benitez
GB1 part came in correct 1 part came in correct, 2nd part totally different part number. Overnighted the order, never received the correct one, delayed customer 3 days.
Isreal
GBI ordered a part over a week ago and… I ordered a part over a week ago and the automatic email system said it was shipped right after yet I still haven't received the part. After several email attempts I still have not heard anything back from the company. My customer is getting tired of waiting as am I. There is no reason why they have not even tried to contact me whether they don't have the part or short staffed or whatever the excuse will be. I can't be left hanging especially after the part has been paid for up front....
CHRIS MCGARTH
GBDiesel DEF pump I purchased a DEF pump for my diesel truck. The first pump sent did not work. It was also manufactured in 2015. The second pump did work. The online person I worked with to get the first returned and a new one sent was helpful. The second pump is working. The price for the pump was less than buying a retail pump from a dealer.
Affordable Tarps
GBExcellent We ordered an exhaust pipe for our MACK. Product arrived rather quickly and was exactly as pictured. It fit our truck perfectly. Packaging was tightly wrapped and the chrome was shining without a scratch.