Isreal
GBI ordered a part over a week ago and… I ordered a part over a week ago and the automatic email system said it was shipped right after yet I still haven't received the part. After several email attempts I still have not heard anything back from the company. My customer is getting tired of waiting as am I. There is no reason why they have not even tried to contact me whether they don't have the part or short staffed or whatever the excuse will be. I can't be left hanging especially after the part has been paid for up front....
Joshua Millat
GBInvalid tracking number, unable to verify shipment. Transaction not yet complete, called a week ago to verify QOH, was told piece would ship next day after purchase. Purchased, and got an e-mail that they wouldn't ship until we got them a verification of ID. Company Card was used to purchase parts for cust, no ID available for store card. They agreed to ship part. 7 days later still haven't gotten a working tracking number to verify shipment, and no longer feeling warm and fuzzy about this purchase. Will update if they choose to make this right, but for now, buyer beware.
Dylan
GBI initially messed up and ordered the… I initially messed up and ordered the incorrect sensor. Truck to Trailer has been fantastic to work with to make sure I get the right one. The ordering process and return process is simple and seamless for the end customer
Consumer
GBOrdered part for my semi truck.Received… Ordered part for my semi truck.Received wrong part(looks like they will send you whatever they have regardless of your order)Returned part,they held package for 2 weeks at their local post office,finally picked it up.Never issued me a refund.Had to dispute transaction with my bank and it's still in the process after a month I've sent return.Looks like this web site is just one person operation that is buying parts elsewhere and then sell it to you.Stay away from this site
Kim Jones
GBI never received my order I never received my order. You never provided a tracking number. You shopped it with fedex so good chance I’ll never see it. Then you cancelled my order with out any explanation. You wasted a lot of my time. My company will never buy from you again.