Bad motor and no refund. Ignoring emails and phone calls Spent $1,700 on a motor for my CNC mill. It was tested upon arrival and it was a bad motor. Returned the motor for refund. It has been over 3 weeks since they received it and they are ignoring all of my emails and phone calls. They answered once 5 days ago and said they would send the refund and it would take a few days and I would receive an email about it but still no email, no refund, no returned phone calls. I'm a small business owner. I cant afford to lose out on that much money.

Great Part Great Price I was able to get the part for my 2014 Ram 2500 from Truck to Trailer. There verified my needs thru my vin. They have a one year warranty on my oem cummins part. There price was very competitive which was a key consideration. Shipping was quick. Part was installed by my local mechanic and no issue upon installation with new part. I am hoping this will last another 142,000 like my original part did. I will be looking to Truck to Trailer in future for parts needed in the future.

I ordered a part over a week ago and… I ordered a part over a week ago and the automatic email system said it was shipped right after yet I still haven't received the part. After several email attempts I still have not heard anything back from the company. My customer is getting tired of waiting as am I. There is no reason why they have not even tried to contact me whether they don't have the part or short staffed or whatever the excuse will be. I can't be left hanging especially after the part has been paid for up front....

Invalid tracking number, unable to verify shipment. Transaction not yet complete, called a week ago to verify QOH, was told piece would ship next day after purchase. Purchased, and got an e-mail that they wouldn't ship until we got them a verification of ID. Company Card was used to purchase parts for cust, no ID available for store card. They agreed to ship part. 7 days later still haven't gotten a working tracking number to verify shipment, and no longer feeling warm and fuzzy about this purchase. Will update if they choose to make this right, but for now, buyer beware.

Did not receive the ecm I ordered I ordered an ecm for truck with a part # I received the ecm but was a different part # then I ordered. It would not work for my truck. So I lost a week there and had to return it. Which they made pretty easy. But I have not received my refund as of this moment. And I’m out another week now waiting for a ecm from another place but I could of saved a week if they sent what I ordered