Alisha Meidinger
GBBad motor and no refund. Ignoring emails and phone calls Spent $1,700 on a motor for my CNC mill. It was tested upon arrival and it was a bad motor. Returned the motor for refund. It has been over 3 weeks since they received it and they are ignoring all of my emails and phone calls. They answered once 5 days ago and said they would send the refund and it would take a few days and I would receive an email about it but still no email, no refund, no returned phone calls. I'm a small business owner. I cant afford to lose out on that much money.
Joshua Millat
GBInvalid tracking number, unable to verify shipment. Transaction not yet complete, called a week ago to verify QOH, was told piece would ship next day after purchase. Purchased, and got an e-mail that they wouldn't ship until we got them a verification of ID. Company Card was used to purchase parts for cust, no ID available for store card. They agreed to ship part. 7 days later still haven't gotten a working tracking number to verify shipment, and no longer feeling warm and fuzzy about this purchase. Will update if they choose to make this right, but for now, buyer beware.
JT
GBDid not receive the ecm I ordered I ordered an ecm for truck with a part # I received the ecm but was a different part # then I ordered. It would not work for my truck. So I lost a week there and had to return it. Which they made pretty easy. But I have not received my refund as of this moment. And I’m out another week now waiting for a ecm from another place but I could of saved a week if they sent what I ordered
Steve
GBI was desperate for a Cummins oil… I was desperate for a Cummins oil cooler housing and nobody had it available for at least 30 days. I was researching online and came across Truck to Trailer showing availability. I called customer service to confirm and they did have it and very fairly priced. My only concern was on communication with shipping, but I received it very timely just didn't have the notice us parts guys like to have. My experience was A-, these guys are great!
Kim Jones
GBI never received my order I never received my order. You never provided a tracking number. You shopped it with fedex so good chance I’ll never see it. Then you cancelled my order with out any explanation. You wasted a lot of my time. My company will never buy from you again.