Did not receive the ecm I ordered I ordered an ecm for truck with a part # I received the ecm but was a different part # then I ordered. It would not work for my truck. So I lost a week there and had to return it. Which they made pretty easy. But I have not received my refund as of this moment. And I’m out another week now waiting for a ecm from another place but I could of saved a week if they sent what I ordered

I initially messed up and ordered the… I initially messed up and ordered the incorrect sensor. Truck to Trailer has been fantastic to work with to make sure I get the right one. The ordering process and return process is simple and seamless for the end customer

Great Service, Great Products! Their service is very quick and reliable. I have ordered from Truck to Trailer multiple times, and received the products I ordered in the exact time frame I asked for them to be shipped. You can find quite a few OEM parts here that are not available anywhere else. One of the things we like the most, is that when they say part is in stock, it is in stock! A lot of places will list stock on their site and then not actually have the product. This has never happened with Truck to Trailer. We have avoided downed trucks on many occasions by being able to get OEM parts that even dealers did not have. These are not aftermarket knock offs, but OEM parts! I will use Truck to Trailer again!

I ordered a part over a week ago and… I ordered a part over a week ago and the automatic email system said it was shipped right after yet I still haven't received the part. After several email attempts I still have not heard anything back from the company. My customer is getting tired of waiting as am I. There is no reason why they have not even tried to contact me whether they don't have the part or short staffed or whatever the excuse will be. I can't be left hanging especially after the part has been paid for up front....

Ordered part for my semi truck.Received… Ordered part for my semi truck.Received wrong part(looks like they will send you whatever they have regardless of your order)Returned part,they held package for 2 weeks at their local post office,finally picked it up.Never issued me a refund.Had to dispute transaction with my bank and it's still in the process after a month I've sent return.Looks like this web site is just one person operation that is buying parts elsewhere and then sell it to you.Stay away from this site