Joshua Millat
GBInvalid tracking number, unable to verify shipment. Transaction not yet complete, called a week ago to verify QOH, was told piece would ship next day after purchase. Purchased, and got an e-mail that they wouldn't ship until we got them a verification of ID. Company Card was used to purchase parts for cust, no ID available for store card. They agreed to ship part. 7 days later still haven't gotten a working tracking number to verify shipment, and no longer feeling warm and fuzzy about this purchase. Will update if they choose to make this right, but for now, buyer beware.
CHRIS MCGARTH
GBDiesel DEF pump I purchased a DEF pump for my diesel truck. The first pump sent did not work. It was also manufactured in 2015. The second pump did work. The online person I worked with to get the first returned and a new one sent was helpful. The second pump is working. The price for the pump was less than buying a retail pump from a dealer.
Jay Stadler
GBUSA parts at competive price I decided to purchase my RAM 3500 diesel NOX sensor from Truck to Trailer because they offered the best price I could find on a part made in the USA. The part has been installed for over a month now and everything is working great.
Steve
GBI was desperate for a Cummins oil… I was desperate for a Cummins oil cooler housing and nobody had it available for at least 30 days. I was researching online and came across Truck to Trailer showing availability. I called customer service to confirm and they did have it and very fairly priced. My only concern was on communication with shipping, but I received it very timely just didn't have the notice us parts guys like to have. My experience was A-, these guys are great!
JT
GBDid not receive the ecm I ordered I ordered an ecm for truck with a part # I received the ecm but was a different part # then I ordered. It would not work for my truck. So I lost a week there and had to return it. Which they made pretty easy. But I have not received my refund as of this moment. And I’m out another week now waiting for a ecm from another place but I could of saved a week if they sent what I ordered