It was good. The process was good. Everything was going great until we ran into a bit of a problem with picking up the vehicle at a specific location and on a specific date. Customer service wasn't very pleasant; however, the truck driver was very nice and made the transaction stress-free.

They worked with me The first call I made generated an immediate offer but I ran into a snag because the car was in a different location from where I live, and there was no Saturday service available. After I cancelled the offer, I got a call back. After providing more information about the car, and finding out that they could do an unattended pick-up, a better offer was made which I accepted. There were further negotiations with the local contractor which Peddle facilitated. They did everything possible to help make the deal go through as painlessly as possible. It all worked out.

No-show: don't waste your time set up pickup date and time (a 1 hour window) and they never showed up- no status, no calls to let me know, simply a no-show. And they never responded to calls or texts. Junkmycar.com said they would find another towing service and never heard back from them and they went unresponsive. I took a morning off of work and wasted an entire day. I'd recommend finding a different service that is LOCAL and not some national company that is pretending to offer service in your city.

Simple process Simple process. Paid a fair amount for my car (more than I thought I'd be able to sell a car for after an accident). Such a good experience that I recommended it to my daughter.

these guys are great these guys are great. true pro's. very friendly and professional. i did some research on their donations and they are legit. i would use them again for sure. no issues, no hassles, no hidden anything, just straightforward.