Paul
GBExcellent Service Excellent, friendly and efficient service; very knowledgeable. Full service, MOT, parts and labour; more than just tyres. I really can really recommend Louis and Baldock Tyres, I have been using them for years. Paul
Nicola Flanagan
GBBad customer service Had my tyre repaired at the Queens Park branch off Chamberlayne road w10 yesterday 15/10/19 on arrival i was greeted by a polite member of the team who assisted my needs. unfortunately this didn't continue as another rude member of the team took over, i showed the guy that i had a nail in my tyre and he abruptly replied 'new tyre needed'. i asked if it could be plugged and he replied no in an attitude way, the nice polite member of staff said its ok to plug the tyre and told the rude guy to do it. My tyre was repaired successfully and i was advised that if it leaked i would need a new tyre, i took the advice i was given and went on my way. The tyre shop is always busy and i didn't check the tyre as i presumed they had done it with no problems. Unfortunately when i checked my tyre i noticed that the alloy had been dented on the rim of the wheel they had fixed. i rang the shop up and they told me to bring the car back, i brought the car back and i was told it wasn't their problem and they wasn't taking responsibility for the dent. The polite guy said that he would check the cameras and let me know, when i rang back they said their was no evidence to prove they had marked the alloy and basically been told that they are not at fault and are not taking responsibility for the damage. i have used this tyre shop for many years and i am disgusted by the treatment i received from them. i was told that the rude guy was rude to me because i refused a new tyre and he had to repair it instead. my car has perfect alloys wheels and i pride myself on being a careful driver, they have now lost my custom and friends of mine too. i did not expect to be treated like this as a female it was disgraceful the attitude i was given, i felt intimated and made to feel stupid like i was lying about the wheel. I'm sure they thought i was a dumb blonde female and when i tried to address the incident they brushed me off and dismissed it. i asked to see the cameras and was told it didn't show anything, thats there word against mine. Being that there all male staff as a female i would advise other females to attend with a male as i was so upset by what has happened to my car. i now have to pay out of my own pocket to have the alloy repaired.
Mark
GBFriendly, honest and great Friendly, honest, trustworthy, efficient and competitive price-wise. Exactly what you need. I have used DAT Tyres for years for Tyres, Brakes and MOTs. They have always been great and I will continue to keep using them.
Hilary
GBGreat friendly service Great friendly service. On the end of Bradmore Park Road Glenthorne Tyres is like a pit stop working fast and juggling customers efficiently to get the job done well in a tight space. Fantastic local business
Ahsan
GBGreat professional service Great professional service and very reasonably priced. Bought tyres through their website, picked the fitting date, all sorted. The whole buying process is very smooth and straightforward. Visited the shop, tyres fitted very professionally. Very friendly guys, committed to serve. Highly recommended.