Alex S
GBCompletely unprofessional, stay away I got approached by Clutch representative on Autotrader with multiple offers for my car. Since offer was lower than the one I already had, Clay provided better offer. After I agreed and notified my previous buyer of that, Clay started to enquire about cars condition, scratches and dents. I found it strange, first making an offer and only after that asking for details and informed Clay about that. So he said OK, confirmed his offer amount and agreed to wait for title to arrive from DMV. When title arrived in the mail I immediately informed Clay that I have it and soon after emailed him the documents. Right after that he texted me that they run Carfax report and find out about previous minor accident on the report, so he could no longer keep his offer, instead he proposed much lower offer. What kind of dealership making an offer without checking the car history and inspecting the car? Totally unprofessional. So I informed Clay about me being unhappy with their process and that their unsavory offer cost me a buyer. He told me that they wanted to go back to their original offer, but when I asked if I can have it in writing, came up with excuses that office is closed and they can only send DocuSign when it re-opens on Saturday. (I thought reason electronic documents was that you can send it from anywhere). Needless to say that offer never came, another lie of Clutch representative. To summarize - they will offer you anything to make you loose real buyers and will back down from their words as soon as it's actual time to pay you. PS - nothing was "undisclosed", you had VIN number and could run Carfax or inspect the car at any time before making and offer. You didn't.
imran pathan
CAWorst customer service and they gain… Worst customer service and they gain your attention by good offer but it is not true.
KATHY STERN
GBHighly recommend Clutch Highly recommend Clutch! I could not believe that selling a car could ever be so easy and stress-free. They gave me a great offer, provided all the required docs electronically, picked up my car, handed me a check, and paid-off my auto loan… all in warp speed! Seriously the most streamlined process with awesome customer service. Thank you so much Yoni!
Devon Lifshitz
GBHighly Recommend Clutch! We were looking for a very specific truck and a very specific price. Clutch Car Club not only beat our expectations, but had the truck at our doorstep within 24hrs. We got to test drive it on our own street and sign all the paperwork in the comfort of our home. 100% would recommend!
Shelby Varney
CAMy appreciation goes to God almighty Allegiant pro hacker… My appreciation goes to God almighty for making this a reality even when all hope was lost. secondly, I want to say a big thank you to Allegiant Pro Hacker for helping me recover the funds I lost to investment, it is still like a dream to me when I was browsing through ~google~ and I found them.