𝐈𝐭𝐬 𝐠𝐨𝐨𝐝 𝐈 𝐡𝐢𝐠𝐥𝐲 𝐫𝐞𝐜𝐨𝐦𝐦𝐞𝐧𝐝𝐞𝐝 𝐈𝐭𝐬 𝐠𝐨𝐨𝐝 𝐈 𝐡𝐢𝐠𝐥𝐲 𝐫𝐞𝐜𝐨𝐦𝐦𝐞𝐧𝐝𝐞𝐝

Completely unprofessional, stay away I got approached by Clutch representative on Autotrader with multiple offers for my car. Since offer was lower than the one I already had, Clay provided better offer. After I agreed and notified my previous buyer of that, Clay started to enquire about cars condition, scratches and dents. I found it strange, first making an offer and only after that asking for details and informed Clay about that. So he said OK, confirmed his offer amount and agreed to wait for title to arrive from DMV. When title arrived in the mail I immediately informed Clay that I have it and soon after emailed him the documents. Right after that he texted me that they run Carfax report and find out about previous minor accident on the report, so he could no longer keep his offer, instead he proposed much lower offer. What kind of dealership making an offer without checking the car history and inspecting the car? Totally unprofessional. So I informed Clay about me being unhappy with their process and that their unsavory offer cost me a buyer. He told me that they wanted to go back to their original offer, but when I asked if I can have it in writing, came up with excuses that office is closed and they can only send DocuSign when it re-opens on Saturday. (I thought reason electronic documents was that you can send it from anywhere). Needless to say that offer never came, another lie of Clutch representative. To summarize - they will offer you anything to make you loose real buyers and will back down from their words as soon as it's actual time to pay you. PS - nothing was "undisclosed", you had VIN number and could run Carfax or inspect the car at any time before making and offer. You didn't.

Great experience selling my vehicle… Great experience selling my vehicle with Clutch Brokers! It was very easy & Clay was wonderful to work with. I will definitely be using them for my next vehicle purchase 👍

Stress free and easy My experience with Clutch was ten out of ten. Wasn't sure what to do when I needed to sell my car. I ended up talking to a bunch of local dealers and got lowball offers across the board. A couple of weeks passed and I still couldn't get a fair offer. Submitted my info to Clutch and within thirty minutes an associate called me and gave me the highest offer yet. Communication was seamless and they picked the car up from my work on the day/time most convenient for me that week. Handed me a check on the spot. Will use them again. It was easy, fair and transparent.

Shoppers beware Don’t waste your time here These people are Trying to find not sellers but suckers to steal cars. I got offered $16.5k for my 2019 VW Jetta by Car Max and told Clutch about it to be fair Clutch offered me $15.1 next day $1400 less. This means they can take my car to the same Car Max and pocket my $1400 What kind of idiot client are they hoping for? Are you kidding me. That’s insulting You couldn’t do worse if you tried hard Or just flushed money down a toilet Shopper beware indeed