Great place to rent a van Super comfy vans, Friendly staff and very flexible

Great van rental service! We rented a 12 passenger van for a 3-week long roadtrip out West and had a great experience. There were 2 small, preexisting windshield chips that I didn't notice when picking up the van but called to report while driving the vehicle home. They were understanding and had me take pictures to submit for our protection. When our window was broken into while on the trip, they were very supportive and helpful in getting us the support we needed to get it fixed at a reasonable cost. We specifically worked with Joji and he provided the best customer service! My kids are already asking to take the same trip next year or go out East. We would definitely use Chicago Van Rentals again!

It was a lovely experience! It was a lovely experience! We rented the 12 seater Mercedes Sprinter with premium features including air suspension seats, individual chair seats (instead of bench model seating), XBOX, TV etc. It was a bit more expensive than the regular models but is well worth it. Out interactions with Chicagovanrentals have been pleasant. They are very professional and make it easy for the customers in every step of the way right from choosing the right vehicle, quotes, reservation, paper work during pick up and convenient drop-off at any time. The van was clean and everything worked as promised! We could play DVDs, Blu-ray, connect the computer to TV through HDMI cable, use the power outlets to charge all gadgets and it was all very convenient and helpful. The seats have very good reclining mechanisms and the cushion was very comfortable. The mileage for the van was impressive and ride was smooth. I will strongly recommend renting vans from Chicago Van Rentals.