Terrible customer service I ordered a rear axle assembly for my Tacoma. When it arrived and was installed it was in worse shape than the one I replaced. When I called to let them know they said they were going to contact my mechanic to get the details and call me right back. They did not. My mechanic suggested that I get rid of the truck so I did but still had the original axle. I contacted CarMonkey again because I still had not heard from them and told them the situation and asked if they were interested in the old axle. The customer service person told me I was Insain. I wanted to ask where he had been trained in customer service but it was obvious he was not. I paid $1,500 for a replacement axle and $600 to have it installed and CarMonkey wanted me to pay an additional $600 to have it removed so I could send it back and they would replace it and I could then spend another $600 to have that one installed and hope it worked. I understand they cannot refund the money as I do not have the vehicle anymore but to tell me to spend thousands of dollars more to fix the faulty part they sent me or call me Insain for asking if they wanted the old axle is not good customer service. I will recommend no one buy from them simply because of the poor customer service.

good quality products at good prices I am very satisfied that I discovered the Car Monkeys site. I bought a transmission for my wife's 2006 NISSAN 350Z got it deliver within 3 days and was really happy with the quality of the product. They give careful attention to detail and offer a good quality item and a great value all in one. As well as a fantastic warranty policy. I will definitely buy another transmission from here again.

Car Monkey doesn't disappoint! This company doesn't play any games, and delivers what they say they do. I ordered a used transmission for my Honda Accord, and it showed up within 5 days. The condition of the transmission was great, and saved me a LOT of money I would have had to spend if I went elsewhere. Very trustworthy, I would recommend them to anyone!