Deceptive sales and predatory lending... My wife and I bought a 2012 Kia Soul here in March. From March to May we had nothing but problems with the vehicle costing me days out of my work and money. They then fix the car and didn't fix it right. Had to lose another day. Explained to them check engine would go on and off after they fixed it and that we though there was an exhaust leak. Supposedly nothing wrong with car and they supposedly fixed exhaust leak. Fast forward to now. Check engine light goes on and off on its own. Exhaust leak never fixed. Had a mechanic check for codes today and came back with 3. Exhaust leak still issue which may have killed catalytic converter. Knock sensor. And leak on evap. The real kicker is that when we looked at the car it had a not for sale sticker on it. My gut says they knew the problems with the car and cleared the codes. The reviews are correct. They charged us more than double what the car is worth and sell cars that won't last. They are the biggest frauds in the industry. Tomorrow they are getting a call and my wife and I are thinking of going to the AG as they still aren't very transparent and use deceptive/predatory practices.

Brian your excellent first you helped… Brian your excellent first you helped my sister and then me.. And when our younger brother felt lost and wanted to give up i said hey no worries come with me to see my pal brian he will do everything possible for you and you did your becoming our family car hero... Thanks for never giving up on us and providing the best services. Lexxi..

Excellent Service Excellent Service, Very Helpfull Helped My Husband and I in a time of need Chris even drive all the way too Fall River too Pick us up ..Chris , Jay and Larry were very friendly and efficient Very Satisfied with My Car and Service would refer everyone I know !

The sales man Chris was very helpful… The sales man Chris was very helpful and efficient . Very professional and took the time to explain everything.. I had to cancel my appointment due to my work schedule and they made that simple and still had the car I wanted when I returned. I would recommend my family and friends

Be aware!! I’m not here to bash anyone in particular, but I am here to leave my experience of what happened when I went to look at cars. First off let me say that my credit isn’t stellar. I arrived with everything they ask me to bring. Proof of income, proof of address and my drivers license, for myself and my co-signer. I was then asked for my landlords phone number and right then and there asked to see what cars I was being offered and Brian rattled off roughly 5 cars. I asked if we could go outside to see them and he said (and I quote) “We don’t like to let people see the cars before they see our finance department because we don’t want them to get excited in case they aren’t approved”. So I’m guessing test driving anything was out of the question as well. I asked about me pulling car fax at my expense and he said that they did something similar to car fax and left it at that. At that point we had been sitting there for about 5 minutes Brian told me I’d have to put $1000 down and payments would be $500 a month. How did he come up with that before I even picked a car out?! We got up and left. I’ve financed cars in my lifetime, I’ve bought cars outright and I’ve never been told I wasn’t able to see the cars before I saw the financing department. That doesn’t make sense. Why would I let someone run my credit (again bc Jay had already run my credit) before I even know what car I’m going to be purchasing. Just be aware, the $99 down or even zero down is false advertising. Read the fine print (there is none), ask questions, stick up for yourself. This whole 5 minute scenario raised big red flags for me. At this point it worries me that they have my financial information, my co-signers information, my landlords name (thank god i didn’t give his phone number). It’s worrisome too think of the condition of the 5 cars I’d have been offered AFTER being approved. I was even giving them a chance after reading the horrible reviews on the BBB website. Thankfully I’m not a pushover, and I’m not desperate. Please stay clear of this place. The website makes them sound like an absolute dream. They will put you in a car that has over 100,000 miles on it (I forget which car Brian had mentioned, but it was over 100,000 miles) and you’ll most likely have problems well after the warranty runs out and you’ll still be paying for the car. Do research, look on the BBB website, and LOOK AROUND. There are better places that offer financing to people with less than stellar credit, I promise you that. I found a place that same day. I was able to test drive cars before even running my credit. I’d hate to see someone that doesn’t have experience with these types of places and are desperate for a car get blindsided by Jay and Brian. I emailed Jay this morning to let him know I’d be leaving a review of my experience. These are facts, this was our experience. Good luck in your search for cars. There’s a place 1/2 mile up there street at the set of lights that will treat you well. As I end this review, I will say I have proof of being told I couldn’t see the cars before hand, and leave it at that. One last thing, if you sort the google reviews you’ll see 141 reviews were made by the dealer, it’ll say “by JD Byrider” all 5 stars- that’s one more red flag.