Tara A
GBBummed Like the lights, however for the $ I paid for them plus the installation costs, I expected them to work as advertised. One thing I was looking forward to was having them flash to my music. However, even though I’m an Apple Music subscriber and pay for the service, the XK app won’t let me add any songs to it. so I can use the music feature. I keep getting error messages and something telling me I need to upgrade to iTunes Match?!?! Why should I have to pay even MORE per month just so the lights will work with the music I already have and already paid for?!?! Disappointing. Suggestions? My email is TMichelleMD at ME dot com
Doug Chandler
GBGreat product Purchased used Harley with product installed by previous owner. Watched videos and downloaded app. At 73, slightly confused. Called company. Gentleman was very helpful and guided me in right direction. Extremely nice and helpful, particularly considering I didn't nor was purchasing anything. Very impressed with customer service! Most companies forget you when you walk out the door. Also, unlike some customer service reps, he spoke great English. Lol
Erich F.
GBThis website is terrible This website is terrible. I “ordered” a strobe light kit, of which is no longer manufactured or sold by XKGlow. They then emailed me and tried saying none of it is their fault and that they have removed it from their website. Yet I googled “strobe light kit” and it pops up for purchase from your website, you guys obviously messed something up.... And even though I never got to actually order or receive anything from their website, I still get another email asking me to rate my purchase from them. All in all, terrible company and terrible customer service. Do not buy from XKGlow, take your hard earned money elsewhere!
Bruce McKinzie
GBNot entirely satisfied I can't say that I was disappointed with my purchase because adding more light on a motorcycle is always a good thing. I am critical of the directions though. They are too vague. I would like an illustration that resembles the Honda Goldwing. Placement of the pods is limited due to the design of the Wing.
DropZoneApparel
GBBest Customer service I have experienced in Years Wow. A+ service... these guys are extremely nice and definitely take care of their customers.. As soon as communication has been established they are quick to take care of any concerns, problems or questions .. highly recommend. Also GREAT products..