ken baugh
GBI ordered the 7" wrangler headlights I ordered the 7" wrangler headlights, don't be deceived, priority shipping to them means 7 days or more. Not happy still have not received my order, but if the quality is anything like the customer service, I will be returning the crap for a full refund.
JM
PTOrdered after an online chat - but how pointless was that ? Ordered after an online chat - the rear lights do not fit due to incorrect connections - when I contacted them, the reply was "our tail lights are meant for US only not for international vehicles". Well they knew this whilst on the online chat and still sent them to me, saying nothing, they were supposedly plug and go! Very very poor - sometimes you feel you are being laughed at :(
Natasha Ingram
GBGreat customer service and product backing I ordered all new LED lights for my Wrangler in early 2019. Got them all quickly and installed. In August 2019, I noticed one of the taillights was retaining moisture after it got wet, and shortly after some of the individual lights stopped working. I contacted their customer support to see if there was anything they could do, and after sending photos, I received a replacement light in the mail. No charge, no fuss, and exactly what I had ordered before. These folks were extremely easy to work with, and all of my other lights work perfectly. I'm very happy with the company and their products and will continue to go to them for my vehicle lighting needs.
Tim Sorenson
GBDONT WASTE YOUR MONEY!!!! DONT WASTE YOUR MONEY!!!! The WORST customer service! We have LED lights with RBG halos on jeep wrangler. During 1st 6mo the halo stopped working. Color was all Messed up. They sent a new control box. Now just out of the 1 yr warranty, 1 halo has a section not working. it is always red in that section. looks like our jeep has a black eye. Contacted Customer service, to me this is a reliability / quality issue asking then to replace. the following is the response I received; "Hello, Unfrotunatly this order was placed back in 2018 we currently only offer a 1 year warranty I do apologize." {FYI this is a cut and paste, so yes it was misspelled} 2 failures in our products within 1 yr. DON'T WASTE YOUR MONEY!! So now we will purchase new light from another company!
DCG
GBI ordered a set of halo turn signals… I ordered a set of halo turn signals for my Jeep one lasted less than 5 months and the halo leds went out. I contacted the company and was told to send them a video or photos and the would see what that could “offer” me. The light is out l explained that a Light that was plastic and probably less than 10 dollars and they wanted a video or photos ? Then would offer me something. I will not purchase another product from them. I just wanted a replacement light for the bad one.