Purchased a Leather Jacket and Chaps, went to the store in Charlotte! WOW! Nice people and great stuff at very reasonable prices, HIGHLY RECCOMMEND JAFRUM!! Purchase Jacket online, was too small, returned and then I went to Florida on vacation, I returned thru Charlotte and stopped at Jafrum, WOW! nice people, great deals, bought a pair of Chaps while I was there. And got the Jacket that I needed. HIGHLY RECOMMEND JAFRUM!!

Do not order from here. Ordered a vest on the 1st of Janurary. Tried canceling it the next day, they told me they never had an order from me. Gave them an invoice number AND an order number and they still said they had nothing. 3 days later it shipped. Argued with them about THEM paying the return shipping, which they finally agreed to do. I've been waiting A MONTH for a refund. I just emailed them again threatening to dispute the charges and issue a lawsuit. Do not order from this joke of a company.

Very Helpful Staff Great staff and very helpful. Although I did not purchase my intended best they helped me find a great alternative. I also found some other bargains while there. I am a repeat customer and will remain so.

Don't be misled by their "no hassle returns" and product reviews They advertise free size exchanges - yet when you need to do so they instruct you to return the items - AT YOUR OWN COST AND TIME and re-order. They don't even offer a return label. Women's motorcycle jacket rated as their best seller was garbage and sized three sizes too small. I called about the return and to attempt to exchange boots for a different size and style and in the end was told I was making things difficult by JEFF after expressing frustration with the hassle filled "no hassle return" policy. Ended up spending an hour researching returns and will pay 22.00 to return the items. Ordered boots from Cyclegear instead. NEVER AGAIN!!!

Ordered two vest- loved them however… Ordered two vest- loved them however one didnt work. I paid to ship it back and waited patiently for my refund. Ive called, emailed multiple times and keep getting the run around. This is unacceptable! Hopefully you like up your order- youll be fine then- but if a return is needed you will be disappointed!