NEVER AGAIN!! NEVER AGAIN!!! What a joke, I ordered a pair of jeans. Sent them back due to fit. They confirmed receipt In MAY. NO REFUND. Round and round I go with the "support" dept. They say the refund went to my bank. No such transaction. I asked for a transaction record of the credit. Crickets

Quality customer service, The only problem was shipping took longer than expected due to the item coming from another warehouse and it wasn't explained on website (approximately 7 days). Customer service was very helpful and polite and handled all of my problems well. Top notch!

Jafrum review I highly recommend jafrum,I had a wonderful experience shopping for helmets and jackets with Kay Lewis help! She made sure the helmets Me and my daughter were looking at fit correctly,and went back and forth from the back to show us merchandise with a smile! And also was very knowledgeable! Thank You Kay M J Novy

I will never do business with these … I will never do business with these idiots again! I ordered a pair of boots and was told they would ship the next day. After a week the email people said they would ship from another location. I cancelled the order and requested a refund. Has not happened. 11 calls to customer service. I am researching a lawsuit.

Customer Care I ordered a blue bungee/cargo net for my motorcycle trips. I received a black one instead. I notified customer care just to let them know about the mistake. They quickly sent out the correct color and let me keep the wrong one I had received as well. Although the wrong item would still be fine with me, they made it right without question. I will continue to do business with Jafrum as well as recommend them to all my biker friends.