Jafrum

3731-A woodpark Blvd., 28206, Charlotte, United States
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2.65
Based on 20 Reviews

5

35.00%

4

5.00%

3

0.00%

2

10.00%

1

50.00%
About Jafrum

Discount sale on leather jackets, motorcycle jackets, motorcycle helmets, leather motorcycle jackets, motorcycle boots, motorcycle vests, motorcycle helmet, leather pants, leather chaps, leather vests, mens, womens, biker leather jackets, denim jackets, leather boots for men and women, motorcycle saddlebags, leather saddlebags, motorcycle pants, motorcycle chaps, motorcycle covers, motorcycle gloves, leather gloves, motorcycle rain gear, motorcycle rainsuits, sissy bar bags, motorcycle luggage, motorcycle accessories, half helmets, german motorcycle helmets, modular helmets, skid lid helmets, scorpion helmets, icon helmets, hjc helmets, vega helmets, arai helmets, afx helmets, shoei helmets, tourmaster and Chatterbox

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David
GB

Never, ever purchase from Jafrum! I’ve been a long time customer of Jafrum, and I have seen this company go down the tubes in customer service. Three times now I have returned an item, at my expense, which is their return policy, meaning you pay return shipping. Twice I had to contact them after a couple weeks went by and push them to get my refund processed, basically doing their job for them. Once they just “lost” the item, a helmet by the way, and after fighting with them for literally months, they said sorry and not only never provided my refund, but never even offered a discount or something like that. I had proof of delivery from USPS by the way or all three items. Never again. This company sucks. Don’t waste your money.

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Ann Bregs
GB

Ordered two vest- loved them however… Ordered two vest- loved them however one didnt work. I paid to ship it back and waited patiently for my refund. Ive called, emailed multiple times and keep getting the run around. This is unacceptable! Hopefully you like up your order- youll be fine then- but if a return is needed you will be disappointed!

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LFiggi
GB

Don't be misled by their "no hassle returns" and product reviews They advertise free size exchanges - yet when you need to do so they instruct you to return the items - AT YOUR OWN COST AND TIME and re-order. They don't even offer a return label. Women's motorcycle jacket rated as their best seller was garbage and sized three sizes too small. I called about the return and to attempt to exchange boots for a different size and style and in the end was told I was making things difficult by JEFF after expressing frustration with the hassle filled "no hassle return" policy. Ended up spending an hour researching returns and will pay 22.00 to return the items. Ordered boots from Cyclegear instead. NEVER AGAIN!!!

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Jonathon Godwin
GB

Quality customer service, The only problem was shipping took longer than expected due to the item coming from another warehouse and it wasn't explained on website (approximately 7 days). Customer service was very helpful and polite and handled all of my problems well. Top notch!

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Norm Lichter
GB

I will never do business with these … I will never do business with these idiots again! I ordered a pair of boots and was told they would ship the next day. After a week the email people said they would ship from another location. I cancelled the order and requested a refund. Has not happened. 11 calls to customer service. I am researching a lawsuit.

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