Quality customer service, The only problem was shipping took longer than expected due to the item coming from another warehouse and it wasn't explained on website (approximately 7 days). Customer service was very helpful and polite and handled all of my problems well. Top notch!

Defective Products - Cheap Crap from CHINA I ordered 2 Battery tenders to maintain my bikes over the winter...from all indications(the indicator light), everything was charging, and even indicated fully charges after a couple days. Unfortunately, when I attempted to start my bikes, both batteries were not holding enough charge to turn the motors over... I put a volt meter to both New battery tenders and got readings of `0'. Now it s over their 60 day return period and I they tell me I am out of luck... My bad - If it's too good to be true (Jafrum's prices), it usually is! Now I looked for reviews on this company, and surprise, surprise, most reviews are negative! STAY AWAY FROM JAFRUM!

Jafrum review I highly recommend jafrum,I had a wonderful experience shopping for helmets and jackets with Kay Lewis help! She made sure the helmets Me and my daughter were looking at fit correctly,and went back and forth from the back to show us merchandise with a smile! And also was very knowledgeable! Thank You Kay M J Novy

They're just out for a quick buck. After 2 purchases through them, I can pretty much confidently say that they're the worst quality motorcycle company i have ever dealt with. Not only did they make me wait 2 and a half weeks to get my helmet through them, but they also manufacture their own line of products and i cannot stress to stay away from them anymore. I purchased one of their chaps and am very disappointed to say that you can't rely on them. The zipper pocket on the chaps is so unreliable that I lost my house keys and some pocket change. Don't let the low price and big promises fool you, they're nothing but a sham company that doesn't care about quality. Jafrum is the reason why I believe in buying quality gear now, shell out a extra few bucks and avoid the hassle.

NEVER AGAIN!! NEVER AGAIN!!! What a joke, I ordered a pair of jeans. Sent them back due to fit. They confirmed receipt In MAY. NO REFUND. Round and round I go with the "support" dept. They say the refund went to my bank. No such transaction. I asked for a transaction record of the credit. Crickets