George Milstred
GBDo not order from here. Ordered a vest on the 1st of Janurary. Tried canceling it the next day, they told me they never had an order from me. Gave them an invoice number AND an order number and they still said they had nothing. 3 days later it shipped. Argued with them about THEM paying the return shipping, which they finally agreed to do. I've been waiting A MONTH for a refund. I just emailed them again threatening to dispute the charges and issue a lawsuit. Do not order from this joke of a company.
carolyn coffman
GBNEVER AGAIN!! NEVER AGAIN!!! What a joke, I ordered a pair of jeans. Sent them back due to fit. They confirmed receipt In MAY. NO REFUND. Round and round I go with the "support" dept. They say the refund went to my bank. No such transaction. I asked for a transaction record of the credit. Crickets
Tina Randall
GBHope you don't have to return anything Ordered 1x rain suit for my husband. Rec'd 1x jacket but 3x pants. Fought to get return shipping label. Finally got it and returned, but jafrum says post office never delivered despite being "out for delivery". After weeks of explaining they need to file a claim with post office sine they paid shipping, they finally issued a refund to me but didn't refund the original shipping charges after THEY shipped mismatched size. Now, 5 weeks later fighting to get that back too. Good luck getting anyone on the phone to talk to!
Ann Bregs
GBOrdered two vest- loved them however… Ordered two vest- loved them however one didnt work. I paid to ship it back and waited patiently for my refund. Ive called, emailed multiple times and keep getting the run around. This is unacceptable! Hopefully you like up your order- youll be fine then- but if a return is needed you will be disappointed!
Wende
GBSo I bought a vest and gloves neither… So I bought a vest and gloves neither of them fit, I went through there return protocol, my return was approved. I tracked the package was received back to them on 1/31 received by a person inside, haha well here we are almost 2/20 and still no refund. I keep getting emails that they are working on it bla bla bla now I get another email saying give it 3 more days. Sorry Jafrum how you handle customer returns and refunds, has caused you to lose a customer and I will be passing on the word to my other motorcycle friends. Customer service needs a lot of work..