Very Helpful Staff Great staff and very helpful. Although I did not purchase my intended best they helped me find a great alternative. I also found some other bargains while there. I am a repeat customer and will remain so.

I have shopped online and in person at … I have shopped online and in person at Jafrum. Awesome store!! Great selection, prices, and service. I will be doing a lot of business here I give them my full recommendation.

I will never do business with these … I will never do business with these idiots again! I ordered a pair of boots and was told they would ship the next day. After a week the email people said they would ship from another location. I cancelled the order and requested a refund. Has not happened. 11 calls to customer service. I am researching a lawsuit.

Don't be misled by their "no hassle returns" and product reviews They advertise free size exchanges - yet when you need to do so they instruct you to return the items - AT YOUR OWN COST AND TIME and re-order. They don't even offer a return label. Women's motorcycle jacket rated as their best seller was garbage and sized three sizes too small. I called about the return and to attempt to exchange boots for a different size and style and in the end was told I was making things difficult by JEFF after expressing frustration with the hassle filled "no hassle return" policy. Ended up spending an hour researching returns and will pay 22.00 to return the items. Ordered boots from Cyclegear instead. NEVER AGAIN!!!

DO NOT BUY ANYTHING FROM JAFRUM OR… DO NOT BUY ANYTHING FROM JAFRUM OR DETOUR LEATHERS!!!! THIS Muslim POS is a Thief and a Scammer!!! I wish I Had seen these reviews instead of reading the fake ones on their website before making a purchase. My Wife ordered me 2 Leather Jackets a "L" and "XL" because we were not sure how accurate the sizes were. Because of the Return Policy I quickly contacted the Jafrum Customer Service the following day and they were more then happy to give me an RMA Number in an email with instructions to send the "XL" back. I spent $35.00 to overnight the package just to have it returned to me stating that the company and address do not exist. Now the Customer Service number doesn't work, the website is off line. This Clown does business under several names, I think my next step is to contact the Better Business Bureau and have them investigate this company.