I have shopped online and in person at … I have shopped online and in person at Jafrum. Awesome store!! Great selection, prices, and service. I will be doing a lot of business here I give them my full recommendation.

THE CUSTOMER COMES FIRST! Excellent customer service "Old School" shop they still remember it's the customer that makes their business. Oh and it helps to have great products at reasonable prices thrown in with great service. 5 BY 5 you can't go wrong.

They're just out for a quick buck. After 2 purchases through them, I can pretty much confidently say that they're the worst quality motorcycle company i have ever dealt with. Not only did they make me wait 2 and a half weeks to get my helmet through them, but they also manufacture their own line of products and i cannot stress to stay away from them anymore. I purchased one of their chaps and am very disappointed to say that you can't rely on them. The zipper pocket on the chaps is so unreliable that I lost my house keys and some pocket change. Don't let the low price and big promises fool you, they're nothing but a sham company that doesn't care about quality. Jafrum is the reason why I believe in buying quality gear now, shell out a extra few bucks and avoid the hassle.

Customer Care I ordered a blue bungee/cargo net for my motorcycle trips. I received a black one instead. I notified customer care just to let them know about the mistake. They quickly sent out the correct color and let me keep the wrong one I had received as well. Although the wrong item would still be fine with me, they made it right without question. I will continue to do business with Jafrum as well as recommend them to all my biker friends.

Quality customer service, The only problem was shipping took longer than expected due to the item coming from another warehouse and it wasn't explained on website (approximately 7 days). Customer service was very helpful and polite and handled all of my problems well. Top notch!