Jafrum

3731-A woodpark Blvd., 28206, Charlotte, United States
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2.65
Based on 20 Reviews

5

35.00%

4

5.00%

3

0.00%

2

10.00%

1

50.00%
About Jafrum

Discount sale on leather jackets, motorcycle jackets, motorcycle helmets, leather motorcycle jackets, motorcycle boots, motorcycle vests, motorcycle helmet, leather pants, leather chaps, leather vests, mens, womens, biker leather jackets, denim jackets, leather boots for men and women, motorcycle saddlebags, leather saddlebags, motorcycle pants, motorcycle chaps, motorcycle covers, motorcycle gloves, leather gloves, motorcycle rain gear, motorcycle rainsuits, sissy bar bags, motorcycle luggage, motorcycle accessories, half helmets, german motorcycle helmets, modular helmets, skid lid helmets, scorpion helmets, icon helmets, hjc helmets, vega helmets, arai helmets, afx helmets, shoei helmets, tourmaster and Chatterbox

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Wende
GB

So I bought a vest and gloves neither… So I bought a vest and gloves neither of them fit, I went through there return protocol, my return was approved. I tracked the package was received back to them on 1/31 received by a person inside, haha well here we are almost 2/20 and still no refund. I keep getting emails that they are working on it bla bla bla now I get another email saying give it 3 more days. Sorry Jafrum how you handle customer returns and refunds, has caused you to lose a customer and I will be passing on the word to my other motorcycle friends. Customer service needs a lot of work..

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LFiggi
GB

Don't be misled by their "no hassle returns" and product reviews They advertise free size exchanges - yet when you need to do so they instruct you to return the items - AT YOUR OWN COST AND TIME and re-order. They don't even offer a return label. Women's motorcycle jacket rated as their best seller was garbage and sized three sizes too small. I called about the return and to attempt to exchange boots for a different size and style and in the end was told I was making things difficult by JEFF after expressing frustration with the hassle filled "no hassle return" policy. Ended up spending an hour researching returns and will pay 22.00 to return the items. Ordered boots from Cyclegear instead. NEVER AGAIN!!!

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Jim Shotwell
GB

I have shopped online and in person at … I have shopped online and in person at Jafrum. Awesome store!! Great selection, prices, and service. I will be doing a lot of business here I give them my full recommendation.

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Gerald Witmer
GB

Purchased a Leather Jacket and Chaps, went to the store in Charlotte! WOW! Nice people and great stuff at very reasonable prices, HIGHLY RECCOMMEND JAFRUM!! Purchase Jacket online, was too small, returned and then I went to Florida on vacation, I returned thru Charlotte and stopped at Jafrum, WOW! nice people, great deals, bought a pair of Chaps while I was there. And got the Jacket that I needed. HIGHLY RECOMMEND JAFRUM!!

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David
GB

Never, ever purchase from Jafrum! I’ve been a long time customer of Jafrum, and I have seen this company go down the tubes in customer service. Three times now I have returned an item, at my expense, which is their return policy, meaning you pay return shipping. Twice I had to contact them after a couple weeks went by and push them to get my refund processed, basically doing their job for them. Once they just “lost” the item, a helmet by the way, and after fighting with them for literally months, they said sorry and not only never provided my refund, but never even offered a discount or something like that. I had proof of delivery from USPS by the way or all three items. Never again. This company sucks. Don’t waste your money.

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