Chris
GBGreat product and easy to install. -
Joe Schoenecker
GBGrill fit was un acceptable Grill fit was un acceptable. Grill was returned at our cost and still waiting for credit on my CC.
POA-POI
GBSeems to be a common occurrence with… Seems to be a common occurrence with T-Rex, they are late. IF T-Rex was my girlfriend and she was late this much I would not have any hair left. Placed an order, was told it was in stock and would ship that day or the next. When I did not receive shipment confirmation I was told they don't know where 2 grills went too and would have to make them. Then I was told I would have it in hand April 1. April 1 came and went, (April's fool on me) and no grill in hand. Checked back with them and it was supposed to be shipped on April 4th, then the 5th. Called today to verify shipment........guess what, no shipment. Now it is supposed to be shipped on the 15th, which is a holiday. Come on T-Rex, why can't you get your act straight? Funny thing is, you did this same thing to me two years ago. Why I came back to you, I dont know. You never ship on time and you dont have product in stock. You come up with one excuse after another.
CUSTOMER PICK UP
GBOrdered and installed a grill for my… Ordered and installed a grill for my f150. Very cool looking grill and pricey. Figment was bad, but after making adjustments, all was good. Grill rusted out very quickly. Distributor sent me a new grill after waiting several months. Finally got around to installing the new one today. This one has several bubbled paint spots on the grill already. Complete garbage. To spend almost $2000 on a grill that arrives with bubbled paint is just unacceptable.
Tim Conner
GBThe BEST customer service in the… The BEST customer service in the market. I wasn’t happy with the grille and the team took excellent care of me and made it right. Victor, Stephen, Dan, and Marco were top notch and I would recommend everyone use T-Rex. They have a customer for life!!