Jose
GBA Whole New Look! I purchased both Upper and lower grilles for my Dodge Charger. The quality is great and the install wasn't too bad with the instructions included. I did have an issue with rust on the grilles but it was covered under warranty. The team was able to process my warranty claim pretty quickly and I was sent a replacement set. Overall Im very satisfied with my purchase. I get a lot of compliments and questions of where I purchased the grilles. It really changed the look and set my car apart from others.
Richard Myers
GBGreat Company -
POA-POI
GBSeems to be a common occurrence with… Seems to be a common occurrence with T-Rex, they are late. IF T-Rex was my girlfriend and she was late this much I would not have any hair left. Placed an order, was told it was in stock and would ship that day or the next. When I did not receive shipment confirmation I was told they don't know where 2 grills went too and would have to make them. Then I was told I would have it in hand April 1. April 1 came and went, (April's fool on me) and no grill in hand. Checked back with them and it was supposed to be shipped on April 4th, then the 5th. Called today to verify shipment........guess what, no shipment. Now it is supposed to be shipped on the 15th, which is a holiday. Come on T-Rex, why can't you get your act straight? Funny thing is, you did this same thing to me two years ago. Why I came back to you, I dont know. You never ship on time and you dont have product in stock. You come up with one excuse after another.
Tim Conner
GBThe BEST customer service in the… The BEST customer service in the market. I wasn’t happy with the grille and the team took excellent care of me and made it right. Victor, Stephen, Dan, and Marco were top notch and I would recommend everyone use T-Rex. They have a customer for life!!
nick cook
CAScam Scam, with terrible customer service. Wow what a long story, so to summerize they use pay pal. Send you parts that don't work and then finally when you get a refund processed they refund you only a portion of your money so that it's a absolute hassle to get your money back. Avoid at all costs these guys are a headache, scammers, selling junk parts that don't fit, false discretions, I've been dealing with this for almost 5 months now.....