Chris Martin
GBIf I could give them zero or negative… If I could give them zero or negative stars, I would. My brother recommended MyHopscotch to me based off of his good experience so I gave it a try. My represenative, Ryan Castillo seemed competent at first, but I found that NOT to be the case. I told him the kind of truck I wanted and the STARTING price I was looking for, which I thought could be found easily because I had seen multiple dealerships on cars.com and truecar.com advertising trucks starting well below my desired starting price. Well, Ryan was unable to find me a deal that was even remotely close to what I found. All the trucks he found started at le as least $2000-$3000 above the starting prices I found. When I asked them why this was so, he tried to condescend to me that I didn't know about tax, titke, license, extra fees, etc. I was well aware of these fees, but he was unable to find a better starting price than I could....and I literally only looked for 5 minutes. I sent him some of the deals I found and he thought they were good so he tried to set up a deal and the deal fell through basically because he did not ask simple questions. The dealer was dishonest, but we wouldnt have wasted time with them if Ryan hadn't been so incompetent and asked the right questions from the jump. After going through more of the same with him on 1 or 2 mkre trucks, I decided that this was not for me as MYHOPSCOTCH DOES ABSOLUTELY NOTHING LIKE THEY ADVERTISE. I inquired about a refund, which I knew I wasn't going to get based on the dishonesty of Ryan I had ready experienced. But I wrote a well thought out email explaining my grievences in a respectful manner. All he did was plead with me to keep trying and when I said I would rather not, he said he would speak to his supervisor. Instead, Ryan just never responded to me again. This company is horrible. DO NOT USE THEM. If you dk, try to get another represenative THAT IS NOT RYAN CASTILLO. He is 100% unprofessional.
David
GBknowledgable and affective dealing with … knowledgable and affective dealing with purchase of our new truck.
Dalton
GBPaid for a service that I believe I … Paid for a service that I believe I could have done myself. On top of that, the automobile transport company that was recommended charged me almost double of what I later found elsewhere for the same service. However, they did eventually help me find a car which I did purchase.
Josh
GBI had a great experience here I had a great experience here. Not only was it super easy for me to have MyHopscotch find my Toyota 4Runner, the negotiation of the sale and trade in saved me serious money. In buying this SUV, I figured that in 10 months of payments I will have made a return on my investment. My wife will be due to get a new car in the next 12 months and I really can't wait to pay MyHopscotch again to save money and make the whole process as simple as it should be.
Josh
GBDecent way to take a little money off … Decent way to take a little money off your purchase and a lot of stress out of the process.