Abhorrent customer service As another user has stated, they go above and beyond trying to prevent a refund. I ordered what was advertised as a reverse light (T15 912 921 LED Bulb T15 W16W Reverse Light Backup Light Turn Signal Bulb Trunk Cargo Light Bulb). When the bulbs came in, the LED's were red, not white. Sorry - the color is incorrect for the description of the application. None of the stated applicatinons would use a red bulb! Their first reply was that I ordered "color red", and since it is not suitable for the application I ordered, "We'd love to help to check if it fits your other lights". Next round was: "If you would like to return it, you will be responsible for the return shipping fee. Do your family or friends have the cars that can install the T15 bulbs? We can help to check the bulb fitment." Next, "If you would like to return the T15, please send some pictures to us that we could check whether it's in good condition. We recommend you keep the T15 because you will be responsible for the return shipping fee if you would like to return it. Thank you in advance." This is after I told them that I have not taken it out of the original packaging. Next, "We do understand your feeling. The T15 could use to Reverse Light Backup Light Turn Signal Bulb Trunk Cargo Light. The white one is out of stock now, only the red one is available at this moment. According to our return policy, the customers will be asked for the pictures to check the bulbs' condition. After you send the picture to us, we will send you the RMA. Thank you for your patience and understanding." Seriously? A red bulb as a Reverse Light, Backup Light, or Trunk Cargo Light? The only potential application would be a turn signal, and typically the color is done by the housing, not the bulb. Not surprised that the reviews on their site are all positive. I posted a negative review and instead of addressing it, they scrubbed it. Worst customer service I have ever experienced. The wrong product was ordered because the description of the product is misleading. The color selection is a small box, so one would not necessarily look for it. In addition to these inexpensive ($20) bulbs, I ordered some more expensive LED lights which I have yet to install. I certainly hope I do not have any issues with them. Because, if I have to deal with their customer service and warranty, it wil be another $120 down the drain.

Ordered H11 color changing LED Ordered H11 color changing LED, Paid an extra $20 for expedited shipping. I received the wrong item, H1 LED bulbs. Tracking from aftership was worthless as it never provided any actual tracking information, telling me that it could not locate anything by the tracking number provided. I am awaiting response to my return request. According too their website they expect me to pay shipping to return item because it is not defective. This is unacceptable but maybe they will waive that. Seems to be a very poorly operated business.

They're no joke. Love them. They are pretty neat lights. The amber yellow really impressed me.

Ordered some license plates lights and… Ordered some license plates lights and didn't work. They try so hard to fight to not give me a refund on a 20$ purchase. They think I'm lying and don't trust on them when it comes to refunds.

The web site orders what it wanta for u. I ordered 9004 and they email me saying i purchased 9007. I place an order and use a discount code. I click on 9004 bulbs and place my order. All is well. Then i get a conf email stating that my purchase is good but telling me im having 9007 bulbs ordered. I didnt order that i ordered 9004. Does the system just randomly pick what they feel like sending u? Cuz now ima have to mail them back and pay restock fee. When i been emailing and calling all day to no get threw nor returned email or calls so they can fix it before it processes conpletely and send me the wrong bulbs. Im not happy at all.