Purchased a K & N oil filter Purchased a K & N oil filter, when ready to fit it got conflicting reports about if it would fit or not. Emailed K & N 10 times and no response. Avoid this company at all costs, most appalling company I have ever had the misfortune of dealing with. What's the use of having a so called "customer service" email if there is never any reply. Just amazed

Avoid K&N! Customer Service Sucks We ordered a K&N air filter for customers' Chevy Silverado, website showed it was in-stock at $69.00. We rec'd an email within an hour of order saying it was out of stock and no estimate of when back in stock. So we ATTEMPTED to cancel order, customer said he'ld get one on Amazon. K&N said order couldn't be cancelled and we'ld have to return product...??? Add insult to injury, Amazon ordered K&N filter was $48.00 and YES we did rec'd original filter weeks later. We returned it with a K&N return authorization and we are still waiting for a refund from these clowns 30+ days later. Advice: Shop around and DO NOT BUY DIRECT FROM K&N - their customer service is WORTHLESS!

Thieves They took our companies money to create a custom filter for our company, knowing that they wouldn't complete the project as they were going to stop doing this type of work, and they refused to refund even though they never provided the product. This company, and their associates, are a bunch of thieves.

Costumer for life. I would like to say that they stand behind there product. I called them about a possible warranty on an air filter for my motorcycle. I purchased the bike used in 09 and the first thing I did was install a K&N air filter. It’s now 2024 and the filter media has started to deteriorate. I have always cleaned it every spring for the summer riding season. I called them and explained what was going on with the filter. They sent me a new one no questions asked. They didn’t even have me pay shipping. I was not expecting that. I will definitely be only running there filters for the rest of my life. You have definitely made a costumer for life.

Best product, baked up with #1 service Purchased a filter on-line from a 'stockist', arrived without the frame to secure in the filter housing. Supplier didn't have another in stock, so contacted K&N UK by email explaining the issue and if I could buy the frame alone. Response within minutes with offer to provide required frame without charge, even though it was not their problem. Arrived within 48 hrs of being informed; great service. Product....have always fitted to EFI vehicles, especially if planning a re-map...6 bikes, 2 vans and 3 cars !