Robert Hensler
GBDo not Buy form this company!!! Do not Buy form this company. They are currently holding $492 Dollars of my money after 2 returns after 3 months. I ordered a Cabin Filter and intake, They sent Air Filter and Intake (Same thing) Upon getting the intake it was made wrong (they admittded) and it did not fit. I sent all items back and have never received a refund. Their customer service while you can get them on the phone, they cant solve any problems.
Ely
GBWrong filter Bought a filter for my Z4. It was the wrong type and size. Returned it as requested by the support. A month later no refund. Avoid buying stuff from their official website. I have already disputed the transaction with PayPal and am waiting for a resolution. I did email the support but no response yet.
Brian Whiles
GBBest product, baked up with #1 service Purchased a filter on-line from a 'stockist', arrived without the frame to secure in the filter housing. Supplier didn't have another in stock, so contacted K&N UK by email explaining the issue and if I could buy the frame alone. Response within minutes with offer to provide required frame without charge, even though it was not their problem. Arrived within 48 hrs of being informed; great service. Product....have always fitted to EFI vehicles, especially if planning a re-map...6 bikes, 2 vans and 3 cars !
Hadi Saeed
AEReally poor response really bad customer service Really poor response.. orderd some product’s didn’t get anything for a good 10 days then emailed them on the 3rd email they said ur order was lost ?!!! We were going to send u a new shipment til now noting really poor work for a big company it I regret buying online from them really bad
Scott Haskett
GBThieves They took our companies money to create a custom filter for our company, knowing that they wouldn't complete the project as they were going to stop doing this type of work, and they refused to refund even though they never provided the product. This company, and their associates, are a bunch of thieves.