If you hate yourself If you hate yourself, and want to make your life more miserable buy their cold air intake products and weep as you find out that they neglected to include an EO decal required by law to accompany your air intake product, in order to get your vehicle smog checked. And then rip your hair out in pure frustration as you find out their customer service hotline is just a dead end loop leading to the same message robot with options extension number that don’t even work. Complete nightmare.

Costumer for life. I would like to say that they stand behind there product. I called them about a possible warranty on an air filter for my motorcycle. I purchased the bike used in 09 and the first thing I did was install a K&N air filter. It’s now 2024 and the filter media has started to deteriorate. I have always cleaned it every spring for the summer riding season. I called them and explained what was going on with the filter. They sent me a new one no questions asked. They didn’t even have me pay shipping. I was not expecting that. I will definitely be only running there filters for the rest of my life. You have definitely made a costumer for life.

DONT EVER BUY FROM K&N WEBSITE! DONT EVER BUY FROM K&N WEBSITE!! If you want a product for your vehicle, buy from another site that will allow returns. K&N will ship it to you for free, but require you to pay for return shipping.

Terrible Support Amazing products, trusted brand, however their shipping logistics and product support are hands down terrible. Never order directly on their site, use a 3rd party like Amazon if you want to actually receive your products. Their support contact info on their site is not accurate and when you do contact support it seems they lack training and are a group of teenagers doing their “best” aka not helpful at all.

Thieves They took our companies money to create a custom filter for our company, knowing that they wouldn't complete the project as they were going to stop doing this type of work, and they refused to refund even though they never provided the product. This company, and their associates, are a bunch of thieves.