Ordered a filter which turned up… Ordered a filter which turned up looking worse than the one that came off the car!! Was told it must have got damaged on delivery to which I made them aware the packaging is not damaged in the slightest, and that it had left their warehouse damaged!! Placing the order went very smooth it was trying to get a response from anyone afterwards which proved to be difficult! However luckily I got through to a gentleman called Alan in the UK centre who sounded very stressed and mentioned also there is nobody manning the phones and how he’s trying to do it all!! I mean for a company that have been running this long that is pretty poor! Managed to get a replacement in the end but it was a task getting it!

K&N Works !! Well, my Truck was not smooth until it warms up in winter my guy told me K&N would be helpful since I am into pool cleaning services sometimes I never have 10 Min to warmup but successfully after new filters, i feel the difference. 100% My Choice From Now!

GREAT CUSTOMER SERVICE! I ordered a Cold Air Intake from K&N alongside a complete filter set, I got the right filters but the wrong Intake. I'd sent 5 emails in total & hadn't got a response back so I was starting to get concerned, but they sent me an email apologizing for the delayed response and to let me know they shipped the correct one...and never asked me to return the wrong one they sent! HUGE SHOUT OUT TO CUSTOMER SUPPORT AT K&N, YOU'RE AWESOME!!

Really poor response really bad customer service Really poor response.. orderd some product’s didn’t get anything for a good 10 days then emailed them on the 3rd email they said ur order was lost ?!!! We were going to send u a new shipment til now noting really poor work for a big company it I regret buying online from them really bad

Worst company I ever dealt with spent… Worst company I ever dealt with spent 350 for Cold air I take, paid for expedited shipping never recieved my item. Customer service never answered me. I still don't have my item nor my money back. Will continue to post on social media how bad this company is