Christopher Hammond
GBCostumer for life. I would like to say that they stand behind there product. I called them about a possible warranty on an air filter for my motorcycle. I purchased the bike used in 09 and the first thing I did was install a K&N air filter. It’s now 2024 and the filter media has started to deteriorate. I have always cleaned it every spring for the summer riding season. I called them and explained what was going on with the filter. They sent me a new one no questions asked. They didn’t even have me pay shipping. I was not expecting that. I will definitely be only running there filters for the rest of my life. You have definitely made a costumer for life.
Neil
AUPurchased a K & N oil filter Purchased a K & N oil filter, when ready to fit it got conflicting reports about if it would fit or not. Emailed K & N 10 times and no response. Avoid this company at all costs, most appalling company I have ever had the misfortune of dealing with. What's the use of having a so called "customer service" email if there is never any reply. Just amazed
Haydon Burka
GBThanks K&NO... I bought a product on March 9th, 2024, it was a cool air intake for my chevy Colorado. a few days went by, and they emailed me saying my card failed? i tried again and of course it worked because my card never fails. its been a week now and still didn't get my product. 2 weeks later and my cool air intake comes in with the weld being upside down so im not a ble to even install it. i called them and they said they would ship me a new one and still no product it's been a month and a half. thank K&N...
Fernando Haddock
GBThe worst customer service ever The worst customer service ever. All they care is to get your money and when you need their support they won’t give the extra effort to have a happy customer. Will not do business with K&N ever.
Scott Haskett
GBThieves They took our companies money to create a custom filter for our company, knowing that they wouldn't complete the project as they were going to stop doing this type of work, and they refused to refund even though they never provided the product. This company, and their associates, are a bunch of thieves.