Skewed reviews shady practices I posted a 1 star review on their store for a poor fitment cabin filter that had to be curved and shoved making the filtration useless At 3x the cost oem. I get thr email confirmaion of my review and to my surprise my review was NOT posted on thir product site. It only has a handful of 5 star reviews only. This immediately made me lose trust in this company over thir shady practices and skewed reviews. I will never trust another one of their "high rated" products. Purchased many air intakes in tbe past. Will look elsewhere many options out there

Terrible Support Amazing products, trusted brand, however their shipping logistics and product support are hands down terrible. Never order directly on their site, use a 3rd party like Amazon if you want to actually receive your products. Their support contact info on their site is not accurate and when you do contact support it seems they lack training and are a group of teenagers doing their “best” aka not helpful at all.

If you hate yourself If you hate yourself, and want to make your life more miserable buy their cold air intake products and weep as you find out that they neglected to include an EO decal required by law to accompany your air intake product, in order to get your vehicle smog checked. And then rip your hair out in pure frustration as you find out their customer service hotline is just a dead end loop leading to the same message robot with options extension number that don’t even work. Complete nightmare.

Faulty product and ZERO customer service Spent £420 on an induction kit for it to be faulty with a huge air leak in the piping. Contacted them via email 4 times to have zero response. Contacted on Twitter only to have my tweet deleted and also contacted on Facebook only to have them read the message and not reply. Absolutely disgusting service and I am now going to make a chargeback with my bank to get a refund.

GREAT CUSTOMER SERVICE! I ordered a Cold Air Intake from K&N alongside a complete filter set, I got the right filters but the wrong Intake. I'd sent 5 emails in total & hadn't got a response back so I was starting to get concerned, but they sent me an email apologizing for the delayed response and to let me know they shipped the correct one...and never asked me to return the wrong one they sent! HUGE SHOUT OUT TO CUSTOMER SUPPORT AT K&N, YOU'RE AWESOME!!