Ordered a filter which turned up… Ordered a filter which turned up looking worse than the one that came off the car!! Was told it must have got damaged on delivery to which I made them aware the packaging is not damaged in the slightest, and that it had left their warehouse damaged!! Placing the order went very smooth it was trying to get a response from anyone afterwards which proved to be difficult! However luckily I got through to a gentleman called Alan in the UK centre who sounded very stressed and mentioned also there is nobody manning the phones and how he’s trying to do it all!! I mean for a company that have been running this long that is pretty poor! Managed to get a replacement in the end but it was a task getting it!

Skewed reviews shady practices I posted a 1 star review on their store for a poor fitment cabin filter that had to be curved and shoved making the filtration useless At 3x the cost oem. I get thr email confirmaion of my review and to my surprise my review was NOT posted on thir product site. It only has a handful of 5 star reviews only. This immediately made me lose trust in this company over thir shady practices and skewed reviews. I will never trust another one of their "high rated" products. Purchased many air intakes in tbe past. Will look elsewhere many options out there

Costumer for life. I would like to say that they stand behind there product. I called them about a possible warranty on an air filter for my motorcycle. I purchased the bike used in 09 and the first thing I did was install a K&N air filter. It’s now 2024 and the filter media has started to deteriorate. I have always cleaned it every spring for the summer riding season. I called them and explained what was going on with the filter. They sent me a new one no questions asked. They didn’t even have me pay shipping. I was not expecting that. I will definitely be only running there filters for the rest of my life. You have definitely made a costumer for life.

Do not Buy form this company!!! Do not Buy form this company. They are currently holding $492 Dollars of my money after 2 returns after 3 months. I ordered a Cabin Filter and intake, They sent Air Filter and Intake (Same thing) Upon getting the intake it was made wrong (they admittded) and it did not fit. I sent all items back and have never received a refund. Their customer service while you can get them on the phone, they cant solve any problems.

DONT EVER BUY FROM K&N WEBSITE! DONT EVER BUY FROM K&N WEBSITE!! If you want a product for your vehicle, buy from another site that will allow returns. K&N will ship it to you for free, but require you to pay for return shipping.