Do not Buy form this company!!! Do not Buy form this company. They are currently holding $492 Dollars of my money after 2 returns after 3 months. I ordered a Cabin Filter and intake, They sent Air Filter and Intake (Same thing) Upon getting the intake it was made wrong (they admittded) and it did not fit. I sent all items back and have never received a refund. Their customer service while you can get them on the phone, they cant solve any problems.

Thanks K&NO... I bought a product on March 9th, 2024, it was a cool air intake for my chevy Colorado. a few days went by, and they emailed me saying my card failed? i tried again and of course it worked because my card never fails. its been a week now and still didn't get my product. 2 weeks later and my cool air intake comes in with the weld being upside down so im not a ble to even install it. i called them and they said they would ship me a new one and still no product it's been a month and a half. thank K&N...

GREAT CUSTOMER SERVICE! I ordered a Cold Air Intake from K&N alongside a complete filter set, I got the right filters but the wrong Intake. I'd sent 5 emails in total & hadn't got a response back so I was starting to get concerned, but they sent me an email apologizing for the delayed response and to let me know they shipped the correct one...and never asked me to return the wrong one they sent! HUGE SHOUT OUT TO CUSTOMER SUPPORT AT K&N, YOU'RE AWESOME!!

The worst customer service ever The worst customer service ever. All they care is to get your money and when you need their support they won’t give the extra effort to have a happy customer. Will not do business with K&N ever.

Avoid K&N! Customer Service Sucks We ordered a K&N air filter for customers' Chevy Silverado, website showed it was in-stock at $69.00. We rec'd an email within an hour of order saying it was out of stock and no estimate of when back in stock. So we ATTEMPTED to cancel order, customer said he'ld get one on Amazon. K&N said order couldn't be cancelled and we'ld have to return product...??? Add insult to injury, Amazon ordered K&N filter was $48.00 and YES we did rec'd original filter weeks later. We returned it with a K&N return authorization and we are still waiting for a refund from these clowns 30+ days later. Advice: Shop around and DO NOT BUY DIRECT FROM K&N - their customer service is WORTHLESS!