Terrible Support Amazing products, trusted brand, however their shipping logistics and product support are hands down terrible. Never order directly on their site, use a 3rd party like Amazon if you want to actually receive your products. Their support contact info on their site is not accurate and when you do contact support it seems they lack training and are a group of teenagers doing their “best” aka not helpful at all.

Avoid K&N! Customer Service Sucks We ordered a K&N air filter for customers' Chevy Silverado, website showed it was in-stock at $69.00. We rec'd an email within an hour of order saying it was out of stock and no estimate of when back in stock. So we ATTEMPTED to cancel order, customer said he'ld get one on Amazon. K&N said order couldn't be cancelled and we'ld have to return product...??? Add insult to injury, Amazon ordered K&N filter was $48.00 and YES we did rec'd original filter weeks later. We returned it with a K&N return authorization and we are still waiting for a refund from these clowns 30+ days later. Advice: Shop around and DO NOT BUY DIRECT FROM K&N - their customer service is WORTHLESS!

GREAT CUSTOMER SERVICE! I ordered a Cold Air Intake from K&N alongside a complete filter set, I got the right filters but the wrong Intake. I'd sent 5 emails in total & hadn't got a response back so I was starting to get concerned, but they sent me an email apologizing for the delayed response and to let me know they shipped the correct one...and never asked me to return the wrong one they sent! HUGE SHOUT OUT TO CUSTOMER SUPPORT AT K&N, YOU'RE AWESOME!!

Worst company I ever dealt with spent… Worst company I ever dealt with spent 350 for Cold air I take, paid for expedited shipping never recieved my item. Customer service never answered me. I still don't have my item nor my money back. Will continue to post on social media how bad this company is

K&N Works !! Well, my Truck was not smooth until it warms up in winter my guy told me K&N would be helpful since I am into pool cleaning services sometimes I never have 10 Min to warmup but successfully after new filters, i feel the difference. 100% My Choice From Now!