Terrible Support Amazing products, trusted brand, however their shipping logistics and product support are hands down terrible. Never order directly on their site, use a 3rd party like Amazon if you want to actually receive your products. Their support contact info on their site is not accurate and when you do contact support it seems they lack training and are a group of teenagers doing their “best” aka not helpful at all.

Do not Buy form this company!!! Do not Buy form this company. They are currently holding $492 Dollars of my money after 2 returns after 3 months. I ordered a Cabin Filter and intake, They sent Air Filter and Intake (Same thing) Upon getting the intake it was made wrong (they admittded) and it did not fit. I sent all items back and have never received a refund. Their customer service while you can get them on the phone, they cant solve any problems.

GREAT CUSTOMER SERVICE! I ordered a Cold Air Intake from K&N alongside a complete filter set, I got the right filters but the wrong Intake. I'd sent 5 emails in total & hadn't got a response back so I was starting to get concerned, but they sent me an email apologizing for the delayed response and to let me know they shipped the correct one...and never asked me to return the wrong one they sent! HUGE SHOUT OUT TO CUSTOMER SUPPORT AT K&N, YOU'RE AWESOME!!

Purchased a K & N oil filter Purchased a K & N oil filter, when ready to fit it got conflicting reports about if it would fit or not. Emailed K & N 10 times and no response. Avoid this company at all costs, most appalling company I have ever had the misfortune of dealing with. What's the use of having a so called "customer service" email if there is never any reply. Just amazed

Thanks K&NO... I bought a product on March 9th, 2024, it was a cool air intake for my chevy Colorado. a few days went by, and they emailed me saying my card failed? i tried again and of course it worked because my card never fails. its been a week now and still didn't get my product. 2 weeks later and my cool air intake comes in with the weld being upside down so im not a ble to even install it. i called them and they said they would ship me a new one and still no product it's been a month and a half. thank K&N...