Terrible Support Amazing products, trusted brand, however their shipping logistics and product support are hands down terrible. Never order directly on their site, use a 3rd party like Amazon if you want to actually receive your products. Their support contact info on their site is not accurate and when you do contact support it seems they lack training and are a group of teenagers doing their “best” aka not helpful at all.

The worst customer service ever The worst customer service ever. All they care is to get your money and when you need their support they won’t give the extra effort to have a happy customer. Will not do business with K&N ever.

Best product, baked up with #1 service Purchased a filter on-line from a 'stockist', arrived without the frame to secure in the filter housing. Supplier didn't have another in stock, so contacted K&N UK by email explaining the issue and if I could buy the frame alone. Response within minutes with offer to provide required frame without charge, even though it was not their problem. Arrived within 48 hrs of being informed; great service. Product....have always fitted to EFI vehicles, especially if planning a re-map...6 bikes, 2 vans and 3 cars !

DONT EVER BUY FROM K&N WEBSITE! DONT EVER BUY FROM K&N WEBSITE!! If you want a product for your vehicle, buy from another site that will allow returns. K&N will ship it to you for free, but require you to pay for return shipping.

If you hate yourself If you hate yourself, and want to make your life more miserable buy their cold air intake products and weep as you find out that they neglected to include an EO decal required by law to accompany your air intake product, in order to get your vehicle smog checked. And then rip your hair out in pure frustration as you find out their customer service hotline is just a dead end loop leading to the same message robot with options extension number that don’t even work. Complete nightmare.