David Terry
GBNot Good At All We did not have a good experience at all. We tried to order hubcaps for my brother-in-law for Christmas. First, the web page was not very clear and it was not very easy finding the hubcaps we needed. After trying to do it on our own for a while, it still wasn't clear if we picked the correct hubcaps...so we called the customer service line for help. They walked us through and we ordered the hubcaps. They were not the right ones. My brother-in-law was visiting from California so he took the hubcaps and receipt with him. He was going to work the exchange. The ones he wanted were going to be a lot more expensive so instead he is getting a credit and we will find another gift for him. The entire experience was very frustrating.
Rick
GBBuyer beware you are on your own. Ordered one wheel cover and one hub cover for my 2003 Dodge Ram 3500. Received the order, watched their installation video on YouTube and installed per video. Three of the clips snapped off (everything is plastic) I had to email support with pictures. Their response was "(This particular product is sold on a daily basis as a brand new product through out the nation .We have had hundreds of sales on this alone. Seems it was an improper installation. We can send you 2 more at a discounted price if interested.)" I really do not see a lot of 2003 Dodge Rams out on the road much, so I do not know how they sell hundreds a day. So basically I am out the cost of a wheel cover with no customer support help at all. I would think twice about purchasing from this company, maybe look for a junk yard or somewhere else. This company will only take your money and run.
Lance Henderson
GBI was not happy with what I ordered I was not happy with what I ordered. I was informed that a refund of 75% (no shipping refund either direction. I understood and accept this) is what Wheelcovers will refund for product I ordered, but did not care for. Response from the company was unprofessional to say the least. This was not a big dollar amount and not the biggest deal. See their response below. WheelCovers .Com 9:48 AM (24 minutes ago) to me "We literally have people provide pics that customers can see in advance look at the pics the results look like this and not any different for you if you did not want it to look like that why would you order? It is plain as day the sliver in the center area. " I would never trade with this company again.
Allison J Zimmerman
GBWheel Cap My order was received very quickly. Ordering was easy. I received only the cap and not the entire cover which I thought I was ordering. Disapointing to pay that much for the cap and not the other part. Nothing that said it was seperate. I doubt if I will order anything else from them. To much to pay for part of what I needed.
d moore
GBBought 4 hubcaps Bought 4 hubcaps, called before I ordered to verify hubcaps. They sent me wrong caps and when I asked for a Return I was told it was past the 7 day return policy.... You sent me wrong product that took over 7 days to arrive?!!!