Jeff
GBWe all fear getting ripped off by a… We all fear getting ripped off by a dishonest mechanic. That's exactly what happened to me after I brought my truck into cottman's Transmissions. This place is a nightmare. do yourself a favor and bring your vehicle somewhere else. My truck was making a specific noise so I brought it in the cottman's. They looked at it and determined it was the transfer case. I okayed them to do to work on the transfer case. An expensive repair. After picking up my vehicle and driving it home from the shop I noticed it had the same noise. They were closed so I called them the next day and they said my truck had two separate issues. A transfer case issue and a rear axle issue. Somewhere in our conversations I mention reverse slipped once or twice when I first bought the vehicle but it hasn't happened for 6 months prior to them working on it. They attempted to spin it by saying I said reverse wasn't working and they test drove it and it was slipping in reality. Reverse was working fine when I dropped it off to them and they say they test drove it and all of a sudden it's slipping? Anyone with common sense can figure out they were trying to cover themselves. Nice spin.THEY TOLD ME THAT BY REBUILDING THE TRANSFER CASE THAT WOULD ELIMINATE THE NOISE AND AT NO POINT DID THEY TELL ME THAT THE WORK THEY PERFORMED WOULD NOT ELIMINATE THE NOISE UNTIL AFTER THEY DID THE WORK AND CHARGED ME $2,200. Whether my truck was having two separate issues or not they misdiagnosed the problem and did nothing to rectify it. I even talked to the owner Jim and I was shocked when he offered no resolution. This shop is good at taking your money but bad at diagnosing and fixing the problem. Totally dishonest and unprofessional. Take your vehicle somewhere else!
Corrie Arok
GBJust got my car done there Just got my car done there. They where super nice and honest.. i will be going back. I will tell friends and family about them . Thank u scottie and lisa.. u guys were great..
Mercy Amarok
GBJust got my wife's car worked on there … Just got my wife's car worked on there in wheat ridge Colorado and it was awesome. Great people, honest and great service! I would recommend their services! Thank you cottman!
susan nielsen
GBawesome I am a disabled senior was treated with respect, honesty utmost professionalism I am a disabled senior was treated with respect, honesty utmost professionalism. will recommed to friends and family.
Heather Smith
GBGreat Service and HONEST!!! I took my car to have the transmission looked at. Scott and his crew were wonderful. I dropped my car off in the morning and by mid day I got a call from the tech asking me questions about what my car was doing and then about an hour later I got a call from Scott to tell me I should not drive my car and what the repairs would be. He gave me an estimate over the phone. I do not get off work until 5pm and Scott stayed late to explain to me and walk me through the problem and even took me under my car to show me what was wrong with it. He told me it would probably not be until Friday at the soonest I would get my car back (I dropped it for the inspection on a Tuesday). I think he saw the concern on my face as I have no other transportation. I would have to rely on co-workers to get me to and from work. They jumped right on the repairs to my car and had it back to me by mid day on Thursday. I was not expecting my car until at least Monday. Scott and his crew treated me like family and made sure I was in a safe vehicle to drive. Thank you so much Scott and all your staff for taking car of my car and my safety. You guys are honest and wonderful.