Cottman of Wheat Ridge

4895 Ward Road, #3, 80033, Wheat Ridge, CO, United States
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4.43
Based on 14 Reviews

5

85.71%

4

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3

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2

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1

14.29%
About Cottman of Wheat Ridge

Visit your local Cottman Transmission and Total Auto Care Center in Wheat Ridge for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is Still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.

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Nadine Martinez
GB

True EXPERTS- Honest business! Scott and the team at Cottman are Knowledgeable, Honest and Thorough when it comes to transmission diagnosis. I purchased a pre-owned vehicle and within a month, had transmission issues (the vehicle had 100,000 miles). Without the expertise of Scott and Cottman, I would not have been able to successfully have the dealership take responsibility for the repair. He coached me, educated me and was able to inform me about my vehicle without charging me a dime to look it over. Incredible customer service. I will definitely recommend them to anyone I know!! And I will keep them in mind for future car maintenance! Thank you Scott and Cottman :)

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Ben
GB

Honest, fair, and kind. Very impressive. Impressive experience. We were stranded on vacation, and manager Scott Cooper was able to stretch in order to fix this problem within 24 hours. Incredibly honest and fair. He sat with me for a long time and explained the situation in detail before and after the repair. Gave me free ride to the rental car company. Was just so impressed with how caring and professional they were. Very nice people. Very trustworthy. Very impressive experience. I never leave reviews for anything, but the experience was just too good to not give them a pat on the back. Thanks Scott and team! - Ben

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Heather Smith
GB

Great Service and HONEST!!! I took my car to have the transmission looked at. Scott and his crew were wonderful. I dropped my car off in the morning and by mid day I got a call from the tech asking me questions about what my car was doing and then about an hour later I got a call from Scott to tell me I should not drive my car and what the repairs would be. He gave me an estimate over the phone. I do not get off work until 5pm and Scott stayed late to explain to me and walk me through the problem and even took me under my car to show me what was wrong with it. He told me it would probably not be until Friday at the soonest I would get my car back (I dropped it for the inspection on a Tuesday). I think he saw the concern on my face as I have no other transportation. I would have to rely on co-workers to get me to and from work. They jumped right on the repairs to my car and had it back to me by mid day on Thursday. I was not expecting my car until at least Monday. Scott and his crew treated me like family and made sure I was in a safe vehicle to drive. Thank you so much Scott and all your staff for taking car of my car and my safety. You guys are honest and wonderful.

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Beth Beery
GB

Excellent Service! I took my car to Cottman Transmission in Wheatridge. I have to say that the customer service that Scott gave to me personally and face to face as well as the service of the others working behind the scene was outstanding! Scott provides good old fashioned customer service! Greets you with a smile and handshake, listens and is able to describe the car's problem in a way that makes sense. He also met the estimate that he gave me before starting the job. Cottman Transmission has a new life long customer because of Scott! Sincerely, Beth Beery

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Jeff
GB

We all fear getting ripped off by a… We all fear getting ripped off by a dishonest mechanic. That's exactly what happened to me after I brought my truck into cottman's Transmissions. This place is a nightmare. do yourself a favor and bring your vehicle somewhere else. My truck was making a specific noise so I brought it in the cottman's. They looked at it and determined it was the transfer case. I okayed them to do to work on the transfer case. An expensive repair. After picking up my vehicle and driving it home from the shop I noticed it had the same noise. They were closed so I called them the next day and they said my truck had two separate issues. A transfer case issue and a rear axle issue. Somewhere in our conversations I mention reverse slipped once or twice when I first bought the vehicle but it hasn't happened for 6 months prior to them working on it. They attempted to spin it by saying I said reverse wasn't working and they test drove it and it was slipping in reality. Reverse was working fine when I dropped it off to them and they say they test drove it and all of a sudden it's slipping? Anyone with common sense can figure out they were trying to cover themselves. Nice spin.THEY TOLD ME THAT BY REBUILDING THE TRANSFER CASE THAT WOULD ELIMINATE THE NOISE AND AT NO POINT DID THEY TELL ME THAT THE WORK THEY PERFORMED WOULD NOT ELIMINATE THE NOISE UNTIL AFTER THEY DID THE WORK AND CHARGED ME $2,200. Whether my truck was having two separate issues or not they misdiagnosed the problem and did nothing to rectify it. I even talked to the owner Jim and I was shocked when he offered no resolution. This shop is good at taking your money but bad at diagnosing and fixing the problem. Totally dishonest and unprofessional. Take your vehicle somewhere else!

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