Novice Buyer As a novice, the team was particularly supportive and helpful. The responded very quickly to all my questions and were very patient with me as I learned how to navigate through this new endeavor. Their advice and guidance was critical to having a great customer experience.

Beware of autoauctionmall The whole business model of Auto Auction Mall is suspicious and fishy. They market that they would help customers get car at 40% dealership price but then in their terms (2.2, 2.3, 4, 11, 12 and 15) they stated they have limited information of the car. How does having limited information of the car entitled them to help customers get car at 40% dealership price? Their customer service is worst in this world - you can check out "legitimate" reviews on facebook and google about their nightmare customer service. As a whole, I do NOT recommend anyone to buy car from them. If you do, prepare yourself to lose a lot of money and waste time...

unfortunate to do business with Auto Action Mall I will never ever make any deal with auto auction mall !!! They make me lose a lot of money!!! They are trickster. I asked Peter to show me the invoice from copart but he refuse. it mean he got the car cheaper. I do NOT recommend anyone to buy car from them. NEVER, NEVER AGAIN !!!

Had a very good experience Had a very good experience. They were helpful throughout the process, got me a very good price on the car through the auction and followed up with me until I received my car. I had some questions following shipment of the car and they were quick to respond and answer. Overall, very happy with them.

Beware of the hidden fees( schedule A&B) Auto auction mall wasn't honest about the auction fees please review (schedule A and B at Copart site) because they charge you for B eventhough you send them a wire transfer. Schedule B fee is for credit card payment and the auction fee for that one is high, schedule A is for wire transfer which is cheaper but they refuse to use that fee, instead they use schedule B fee. So I don't hink it's right when there is hidden fees like this. New buyers please trust me and dont buy from them and go somewhere else.