Van T
GBProfessional and Knowledgeable on their Products I started my search on a 4 post lift over a year ago. In that time span, I asked Manny a bunch of questions and he answered them all without any expectations of getting my business. In the end, it was his professionalism and eAutoTools competitive pricing that got me to place an order with them. After the order, Manny helped me arrange installation with the lift installer which was nice of him. Alfredo also helped me with post sales questions that I had. He showed the same level of professionalism.
Patrick Warminski
GBVery honest, fast, and great pricing! Ordered a bendpak XPR 12-c from eAutoTools. Was quoted a great price. Item was shipped very fast. Everything arrived in good condition. Have no complaints.
Muhammad I. Rana, Vice President.
GBSatisfaction! We are satisfied with the purchase of a tire change machine and a tire balancer. The customer service was very helpful during the whole process of acquiring these equipment from this entity. The time taken by the supplier to ship these items at our site also met our expectation. We are more than happy with the efficient performance of these machines at our auto workshop.
david
GBvery efficient and cost effective all phases of the purchase were satisfactory with the exception of a few small details.. 1).."free shipping" had the delivery terminal office manager telling me that the shipping was never paid for..i had to call and provoke a shipping payment before i could receive my lift. 2)no email confirmation for shipping, and item received had no paperwork such as owners manual, and/or assembly manual, again having to call and ask for items expected. 3) the item itself "9000lb. lift" is of ok quality with the exception of some small "made in china" defects such as: the lift pads made of rubber won't stay on the steel plates and the welding "slag" inside where the lift slides is atrocious. 4) also not too happy about the lack of available replacement parts. 5) eAUTOTOOLS did offer the best price
Mike Ramirez
GBExcellent I purchased our lift from a company who contacted me via Bendpak. I was a little skeptical at first but upon speaking with them on the phone I felt a little more at ease that I was able to speak to an actual person who was able to answer all my questions. The installers showed up when they said they would and were great guys to deal with. They worked clean and had it completed faster than I expected. All in all I had a great experience working with eautotools.com. Thanks, Mike Ramirez President Distinct Marine DBA Prime Marine