Great people friendly people however poor service and efficiency throughout the process of buying the car and after the car was purchased.

Still cannot get my plate, is there a manager to take responsibility? Horrible experience! I bought a car from them one and a half months ago and paid $95 for letting them do the registration. Until now I still haven't got the plate. I tried to call them more than 10 times and they could never identify or solve the problem! Every time they told me that they were going to call me back, and they never did that. The so-called "manager" promised to call me back, then disappeared and I could never get back to him again. Instead, some random people started to promise on "working on this issue", but never got anything done. Desperately I went to the DMV myself, and was told that the information of my car is not in the database, meaning that Sunrise Motors never actually did the registration! Mr or Mrs manager of Sunrise Motors, if you see this message, please start to take responsibility and look into it! I am the man from New Haven, Connecticut and I bought the BMW X3 in March 30th. You can easily find my information. Please work on this!

Best place to buy a car Bought a mercedes cclass Finance process went smooth, walked out with the car on the same day.. The young customer service lady known as Juleisi help me with all the information i requested, gave me directions to the facility and followed up with me even after i bought the car.. Not to mention that i got my plates on time as well.. Wonderful place

Terrible Don't buy a car from these people!!!! We have had our car for alittle over 2 months and now have to spend $3000 to have the transmission replaced because apparently our car has a know defect that causes the radiator fluid to spill over and mix into the transmission. Of course the car was bought as is so we signed away our rights to the lemon laws in New Jersey so we're just stuck with a car we can't use until we can get $3000 together. Don't sell cars that have known defects!!!

Upset..not ever... This was probably the worst experience ever . I wouldn't ever recommend this dealership to anyone especially if you're out of state. I purchased a vehicle a little over 2 months making my second payment and only drove it for a month. Why ? Bc these people don't know how to register a car . I've been without a car for going onto 3weeks and what they try to sale me on was a extentions letter for my exp. Temp Plates in NY that doesn't go well ..So instead of dealing with getting pulled over and court bull I put my car to the side.. not the salesman who is clueless or the owner returned my 30 phone calls and 15msgs..all I was asking from them is to remburst me for the days I paided for a cab this wasn't my fault at all...unbelievable. ..I still have no plates and all of sudden now their missing paperwork or paperwork not correct (that's should've been done the moment I left the dealership not 2 months later) ...I'm still struggling to get in contact with the right person but apparently no one gives a F...still no plates , no feedback, not even a email. Worst place to buy a car ...save your money and the headaches. .and fine a reliable place because this one isn't believe it.