City Lending

20251 Acacia Street #120, 92660, Newport Beach, CA, United States
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2.90
Based on 20 Reviews

5

25.00%

4

25.00%

3

5.00%

2

5.00%

1

40.00%
About City Lending

Founded in 2015, City Lending is managed by a team of experts with decades of experience in the auto loan industry. Our foremost concerns are customer service, ensuring that the process goes smoothly, and getting our customers loans that don't break their budgets. We find you the car you want. We help get you the best deal possible on a new loan, or get out from under a problematic loan with a refinance. We enable you to skip the inconvenience and aggravation associated with car dealerships. Our charter is to provide a quality experience for our customers when they purchase an automobile and work with a reputable dealership to secure financing and the car of your dreams. We work directly with an extensive network of leading car dealers nationwide to provide favorable interest rates and monthly payments for each customer. Our dealerships are chosen because they offer the best rates and the best service in your area. Our courteous, professional customer service representatives do not work on commission, and we require that they all have prior lending experience. In short, the people at City Lending care. We know our livelihood depends upon each customer having a favorable experience.

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Refugia Rodriguez
GB

I like how they kept contact with me… I like how they kept contact with me and helped me with answered concerns for my needs

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Sophia Fei
GB

AVOID, RUN FAR AND FAST. Awful Business. I wish I could give this sham of a company zero stars. Unfortunately, I was a client of City Lending in pursuit of a mortgage for my first home purchase. We worked with Loan Officer Kennedy and his team for this loan. The service was pitiful and I am in shock that we were able to close on our home. We put the offer on this house May 15th and were accepted on May 20th. Kennedy and his team began working on our loan and based on email threads we received, it was clear that for a good chunk of time, between May and June, nothing had been completed on the papers. My fiancé and I were actively replying and quick to send any documents requested, typically with a 24-hour turnaround time. We were set to settle on June 24th before my fiancé and I had to leave town for a work trip. That gave the team about four and a half weeks to complete our loan. From the beginning, Kennedy knew that we were using the MD Smart Buy Program and promised that it would be cleared within days due to a contact he had at the state office. Weeks went by where we only heard from the underwriter and on June 17th, a HOLIDAY weekend, the underwriter urgently calls us at 3 PM asking us to submit a BRAND NEW 20-page document ASAP as it was needed for the state application. WHY this document wasn’t sent to us WEEKS prior – I do not know. We were delayed 6 FULL days before being able to sign our papers. We scheduled and cancelled FOUR notary appointments due to City Lending's utter lack of drive, competency, and care. City Lending should be ashamed of their business practices. This is not how your treat clients who are eager, ready, and quick to provide documentation. I will NEVER use your services again and I will be sure to let any person buying a home know not to pursue your business. The fact we even had to pay the lending team sickened me to my core – the only thing we got out of this was a week of pure stress, a ruined business trip, and many burnt bridges.

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Dawn Mangelo
GB

Looking forward to this company going under City Lending is the pinnacle of incompetence. Their ineffectiveness is a major embarrassment to Loan Officers everywhere. There is no accountability. No fiduciary responsibility. Lies lies and more lies. Good luck leaving your family's financial future to these utter fools.

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Justin Rognlie
GB

DO NOT DO BUSINESS WITH CITY LENDING… DO NOT DO BUSINESS WITH CITY LENDING THEY ARE LIARS AND FRAUD I HAVE 690 FICO AND GREAT INCOME TO DEBT THIS COMPANY IOS A FRAUD PROMISED TO EXPEDITE THE FINANCING AND GET ME A CAR BUT THE REP NEVER EVEN CALLED THE CAR DEALER NEVER CALLED ME BACK WHEN I FOLLOWED UPN THE NEXT DAY A NEW RUDE REP TOLD ME THAT GUY IS NOT HERE I DONT KNOW ANYTHING ABOUT YOUR CASE AND WE ONLY FINANCE CARS THROUGH HYUNDAI NO ONE ELSE? IT WAS LATE SO THE NEXT DAY I CALLED THE DEALER TO BUY THE CAR ANY HOW AND LET THEM FINANCE ME BUT THEY SOLD THE CAR THAT AFTERNOON DO NOT DO BUSINESS WITH CITY DONT LOSE AN OPPORTUNITY TI LIES AND EMPTY PROMISES

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Rodney Gray
GB

Very good also when to get it From… Very good also when to get it From another l dealership Marlo high

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