Incredibly easy and fast order process… Incredibly easy and fast order process with a nice personal email from Matt thanking me for the order and offering to help answer any questions I have regarding the kLite Gravel kit. Would highly recommend purchasing from jefe.bike!

I am very experienced cycling and have… I am very experienced cycling and have a great local bike shop, but knew I needed expertise at a higher level when it came to picking out certain components, and got it here. Super helpful advice in outfitting my new tandem with a dynamo hub and making it work. I was very happy with the service and product.

Great selection and fast! Super impressed with the selection and speediness of Jefe. I was able to get the entire k-lite system I wanted delivered to my door in less than a week — in the pandemic when you can’t get parts anywhere! We’ll done.

Great Service on a Great Product During a late training ride I discovered that my 3+ year old light would flicker when illuminated and the flickering rate would increase with wheel speed. I figured my SON 28 Hub had gone bad as it did have 9000+ miles on it. I reached out to K-lite and got the guru in Australia who helped me troubleshoot the issue. Turns out there was a diode of some sort in the light and I needed a replacement. This was two weeks out from the start of the Tour Divide 21. I thought I would never recieve the needed parts in time for the Grand Depart. Thankfully, I was wrong. Working with the USA distributor here in the US "JEFE", I recieved the needed parts just two days later. GREAT CUSTOMER SERVICE and a GREAT PRODUCT!!! Thanks for illuminating my way to Antelope Wells.

Best Customer Service Excellent customer service and great gear. I had a technical issue with a switch I had ordered for my Klite setup. Jefe was immediately able to troubleshoot over the phone and sent out a replacement part the same day. Jefe's customer service is the best in the bike business!!