Service above and beyond expectation! I have 2000 miles on my FLX Trail and recently broke my rear axel. I called service to order the part and was told they wouldn't have them for a few weeks. I was disappointed until he told me he would pull one off a new bike and ship it to me in a day or so. Fantastic service, way above and beyond expectation. I know where I will be buying my next bike, you should consider them too.

Ordered TWO of these bikes in May 2020 I ordered TWO of these bikes in May 2020! I got shipping notifications for them weeks ago but when I try to track the bikes, they say there is no tracking information available. On the 16th of August customer support said they would update me but I've heard nothing from them since. The lack of information is terrible. WHERE ARE OUR BIKES?

Very poor product quality, lack of support on faults Delivery after more than 1 year. Faulty parts: Bike computer defaults to "ERROR" Missing parts: Charger cable doesn't fit bike. Misaligned parts: Handle bar mount and other parts aren't aligned properly, looks really ugly. Non-fitting parts: Accessories like the bell have a diameter that doesn't fit the handle bar. Bad fit and finish: poor paint job. Understanding this is a kickstarter campaign, this is probably my own fault. Never ever again though.

They get a 1 star… They get a 1 star because I backed them on indigo after falling in love with their "Sterling" model. Now it's more than 4 months late and on top of that they changed color schemes last minute without telling everyone. Oh and they also went back on their word on the Display because at first they said if a certain number of bikes where sold, all bikes bike display would be upgraded and now they're saying that most won't be getting the free upgrade but can buy it on their website. Scammers for sure

Babymaker Pro germany I am waiting for my Babymaker Pro. I wrote some emails, got response after 48 hours. Always nice and informativ answers. All questions answerd. I am from Germany and know what ist good customer service. This is nearly as perfect as here in Germany. Not received my bike yet, but that’s crowdfunding. Looking forward to get in in Feb. Keep up the good work, looking forward for the next update.