Ordered the Babymaker in February-still not here Ordered the Babymaker in February. It is now August 14th and still don’t have a ship date. Customer service, when anyone finally replies (NEVER do they answer the phone) was snarky. I have asked for a refund. My husband has a black Babymaker and the motor is already not working. They sent him a YouTube video that didn’t solve anything. Really frustrating experience. I have asked for a full refund for mine since I have missed the whole summer and no reply. I have recommended to our friend’ inquiries that they look at Rad Rover instead.

FLX BM Pro - worth the wait Received my FLX BM Pro late December 2020 (I'm in New Zealand) and it's great! 3 months late but that is more than reasonable given we are in the middle of the worst pandemic in modern history... I think the team at FLX are genuine, and were victims of their own success in terms of production logistics - but as a long-time backer of Kickstarter and Indiegogo, 3 months is nothing! (yes I'm looking at you Park & Diamond helmet, and you too Rockwell Model T Razor...) Great fun and super versatile as a modern single-speed commuter. And the matt black is a gorgeous colour. (P.S. - If I could rate the name separately I would give it a single star - so sleazy! I'm glad you can't actually see it unless the bike is upside-down!)

Babymaker Pro germany I am waiting for my Babymaker Pro. I wrote some emails, got response after 48 hours. Always nice and informativ answers. All questions answerd. I am from Germany and know what ist good customer service. This is nearly as perfect as here in Germany. Not received my bike yet, but that’s crowdfunding. Looking forward to get in in Feb. Keep up the good work, looking forward for the next update.

Great American e bike This company is great. The product (Babymaker 2) is competitively priced with way above average components. It is lighter and rides better than other pedal assist bikes in its class. User friendly and low maintenance. The company's sales team has been non existent with all questions and accessory orders handled by the service and tech department. They rock! All questions answered and very helpful! Assembled in the USA!

Where is our bike? Or our money? Ordered and paid 2 babymaker in 2020 and only got one delivered by April 2022. No reply to mails, no information what happened to our second bike. We totally understand that things got a bit complicated during the pandemic but flx is far from being a reliable or trustworthy company.