Great American e bike This company is great. The product (Babymaker 2) is competitively priced with way above average components. It is lighter and rides better than other pedal assist bikes in its class. User friendly and low maintenance. The company's sales team has been non existent with all questions and accessory orders handled by the service and tech department. They rock! All questions answered and very helpful! Assembled in the USA!

Ordered the Babymaker in February-still not here Ordered the Babymaker in February. It is now August 14th and still don’t have a ship date. Customer service, when anyone finally replies (NEVER do they answer the phone) was snarky. I have asked for a refund. My husband has a black Babymaker and the motor is already not working. They sent him a YouTube video that didn’t solve anything. Really frustrating experience. I have asked for a full refund for mine since I have missed the whole summer and no reply. I have recommended to our friend’ inquiries that they look at Rad Rover instead.

Love riding my Babymaker with my Baby I received my Babymaker a couple of months ago, and I still feel very excited every time I take it for a ride. It was my first time supporting a crowdfund through Indiegogo, but the experience was good and I enjoyed the production updates we received. Besides the nice frame design, the components are chosen very well. The Gates Belt has the perfect gearing, the Magura brakes have the perfect stopping power, and the motor power is impressive. I added a child seat, and love riding with my son and see the smile on his face. Looking forward to see what FLX comes up with next!

FLX BM Pro - worth the wait Received my FLX BM Pro late December 2020 (I'm in New Zealand) and it's great! 3 months late but that is more than reasonable given we are in the middle of the worst pandemic in modern history... I think the team at FLX are genuine, and were victims of their own success in terms of production logistics - but as a long-time backer of Kickstarter and Indiegogo, 3 months is nothing! (yes I'm looking at you Park & Diamond helmet, and you too Rockwell Model T Razor...) Great fun and super versatile as a modern single-speed commuter. And the matt black is a gorgeous colour. (P.S. - If I could rate the name separately I would give it a single star - so sleazy! I'm glad you can't actually see it unless the bike is upside-down!)

Very poor product quality, lack of support on faults Delivery after more than 1 year. Faulty parts: Bike computer defaults to "ERROR" Missing parts: Charger cable doesn't fit bike. Misaligned parts: Handle bar mount and other parts aren't aligned properly, looks really ugly. Non-fitting parts: Accessories like the bell have a diameter that doesn't fit the handle bar. Bad fit and finish: poor paint job. Understanding this is a kickstarter campaign, this is probably my own fault. Never ever again though.