Great American e bike This company is great. The product (Babymaker 2) is competitively priced with way above average components. It is lighter and rides better than other pedal assist bikes in its class. User friendly and low maintenance. The company's sales team has been non existent with all questions and accessory orders handled by the service and tech department. They rock! All questions answered and very helpful! Assembled in the USA!

Ordered TWO of these bikes in May 2020 I ordered TWO of these bikes in May 2020! I got shipping notifications for them weeks ago but when I try to track the bikes, they say there is no tracking information available. On the 16th of August customer support said they would update me but I've heard nothing from them since. The lack of information is terrible. WHERE ARE OUR BIKES?

Great bike! It took a year to get it, some delays due to FLX not expecting such high volume sales AND other problems they didn’t anticipate, not the least of which the pandemic (delays in parts, factories closed, etc.) Ultimately very easy to assemble, solid quality and build!

Ordered the Babymaker in February-still not here Ordered the Babymaker in February. It is now August 14th and still don’t have a ship date. Customer service, when anyone finally replies (NEVER do they answer the phone) was snarky. I have asked for a refund. My husband has a black Babymaker and the motor is already not working. They sent him a YouTube video that didn’t solve anything. Really frustrating experience. I have asked for a full refund for mine since I have missed the whole summer and no reply. I have recommended to our friend’ inquiries that they look at Rad Rover instead.

FLX bikes are here to stay I love the bike, the quality, the design and the overall concept. FLX takes seriously what they put out there. I sincerely believe the FLX team does their best to deliver what is possible considering the circumstances (a pandemic, a global logistics nightmare and people's Amazon prime no patience culture). Do your research, pick your bike and let the FLX team do their thing. When you get it, you won't regret it and you'll feel the price was right.