brooke tranter
AUDON’T BUY FROM THIS COMPANY Paid for express postage and it still took a month for the carbon frame to arrive. I ordered a hardtail and noticed a small crack in the seat tube/top tube which I documented and sent to “Ty” (the CEO), who assured me it was just a fault in the paint work. After 4 hours of labour and lots of money spent on parts I took the new bike for a ride, during the ride I could hear several Pops coming from the rear of the frame. When I got home and had a look the crack had tripled in length there were 4 new cracks around the major one. I have asked for a refund but “Ty” tells l me the cracks are all superficial and should not effect the performance of the bike and offered me a repair kit. Absolute crap. I have a new bike lined up to buy and need my money back before I can afford it but “Ty” is now taking days to reply to emails. I will pursue PayPal for a refund. DON’T BUY THESE BIKES!
Josh Shearer
GBGreat service and Response but unreliable delivery I purchased a carbon mountain bike frame and a 29" mountain bike carbon wheelset. The frame arrived on time. The wheels were another story. They never arrived. I was forced to call the credit card company and reverse the charge. I was given many excuses and justifications. At the end of the day, they were over a month late and there was not a tracking number to verify they exist. The company responded saying they were shipped to the wrong customer. With all the mistakes I would not choose to work with this company again. They do not seem to have established reliable partners in china where the product is coming from. I would not recommend them to a friend. I am still searching for wheels with almost $4k in parts ready to ride. Buyer beware.
Peter Daish
AUgreat communication great communication, easy freight to the other side of the world. I was skeptical of the quality for the price but everything was very nice. the groove underneath the bars are excellent, i.e. you don't have to disconnect the brakes to install. mount in adaptable. great finish on the bars and recessed in so that bar tape is flush. A nice little extra. very happy
customer Kane
AUFrame and wheels fantastic Frame and wheels fantastic - super light and good quality which was my main goal. Went with front suspension - gas with remote lockout switch Carbon 1 x crank set Shimano Di2 electronic 11 speed rear derailleur Shimano hydraulic disk brakes Carbon integrated handlebar Carbon seat post Ceramic bottom bracket Thanks, Kane (Australia)
Tyler Butorac
GBQuality carbon bars “Excellent bars at an amazing price. The quality and value with these bars are phenomenal. The geo is perfect, and they are light, strong, and display a flawless fit and finish. I personally love the unbranded look. Very sleek and utilitarian.”