Device was broken some weeks after use Device was broken some weeks after use, support not helpfull, quality is very bad sadly, had to use the key after couple of weeks, and even the key broke almost...

Great idea but piece of junk Bought this lock a year ago for a bike at my second home. Loved it when I first got it. When i returned this summer, the battery was dead and would not charge. Customer (not) service said too bad. Battery is not replaceable. Do not buy this lock. Great idea but total piece of junk. Waste of time and money.

No longer works after the warranty expires Nach Ablauf der Garantie funktioniert nicht mehr. Die gleiche Erfahrung mit zwei Schlösser gemacht. Definitiv keine Kaufempfehlung. No longer works after the warranty expires. I had the same experience with two locks. Definitely not recommended to buy.

Battery with short life I made a very similar experience to what is described in the previous reviews: I bought 4 Locks 3 years ago and all of them are dead now and can’t be charged anymore. „Support“ says its a battery issue but they are not willing to replace at least 2 of them after the warranty period referring to „company policy“.

Bought this Ziilock because it had good reviews Bought this Ziilock because it had good reviews. Either I have a faulty lock or it is rubbish. Can't turn the unit off. It continually beeps every time I move it. The blue tooth on the unit doesn't switch off. When I get the red light and then move it, the light immediately turns to green and beeps - and the reverse. I even unbound it from my iphone and deleted the app. No difference. If I try shipping this thing back it is going to beep in the box and the handler will think it's a bomb!!!! No assistance from support at Ziilock yet ... been a few days already. Very disappointed.