TX Auto Group

5803 Richmond Avenue, 77057, Houston, United States
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3.65
Based on 20 Reviews

5

65.00%

4

0.00%

3

0.00%

2

5.00%

1

30.00%
About TX Auto Group

The team here at TX Auto Group is dedicated to providing a great selection of new and used cars as well as offering the best level of customer service in the automobile industry. Thanks to years of extensive car buying/selling experience, we pursue quality used and new vehicles that are hand-picked from trusted sources. Why buy your future car from TX Auto Group? One simple price upfront, extra competitive financing options, and many different extended warranty options starting at a very low cost. Also, our reviews speak for themselves. We offer airport pick-up, competitive financing options, free CarFax Reports, Car Shipping nationwide, Extended Warranty plans, and so much more!

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Tim
GB

I bought a car on 2/14 and have yet to… I bought a car on 2/14 and have yet to receive the title. I have called and emailed, told someone would call me and nothing. Lastly, I have been waiting in the plates, nothing. I finally called and was told I need to drive back three hours to get it. I offered to pay the fedex fee and I was told no. I am concerned. TXAutoGroup. If you read this, reach out to me. You have my information. I bought a 2019 Camry with cash , paid in full that day. I need the title and tag.

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PB LLC
GB

Super helpful in explaining the financing process I purchased two vehicles here and did financing with their banks. The whole process was super easy. Jay and Daniel made the whole process very smooth. I was not very savvy when it came to financing, but Daniel explained everything in a way I could understand. I had moderate concerns about financing fees, but the finance manager helped me to understand them. I loved my experience and the effort they put in. I will definitely be back.

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Jordan C
GB

5 STARS!!! TX Auto Group is the best! They helped me find my dream car! When I couldn't find the model/make/style I wanted, their buying team help locate one in a reasonable time. So thankful for them!

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Jimmy Martinez
GB

Buyer beware 4/25/23 Repling to reply from dealership. By the way... BBB grade is an F!... PLEASE check all one star reviews for this dealership. If your car has major issues the dealership will not resolve any issues for the purchaser. If it is true that my automobile went through your 150 point inspection, the dealership should be embarrassed! The $6565, I spent just to have the car drivable is proof of either complete incompetence or deliberate ignorance! Either way your dealership should be embarrassed on how it conducts business with customers who have major issues the the automobiles purchased at your establishment.You took advantage of this out of state buyer. Buyer beware! I cannot express enough how much of a nightmare my experience with TX Autogroup has been. As an out-of-state buyer who purchased a car through Car Gurus app, I trusted this dealership to deliver a quality vehicle. However, from the moment I received the car, it was clear that I had made a terrible mistake. Despite the Car Gurus app giving my 2011 Panamera an "Overpriced" warning, the dealership refused to budge on the price or even offer any assistance with shipping. It should have been a warning sign, but I foolishly trusted the salesperson's assurances that the car was in proper working order. It was anything but. Within minutes of taking the car for a drive, I noticed major issues. The battery was faulty, the wheels were misaligned, and the tires were dry-rotted and of different brands, causing problems with the all-wheel-drive system. The oil pressure sensor was also malfunctioning, and 3 of the 4 door latches needed to be replaced. It cost me over $6,500 in repairs just to make the car functional, and I still need to spend another $2,000 on new tires to make it safe to drive. To make matters worse, the dealership's response to my complaints was completely inadequate. They offered me a measly $1,000 settlement, which was an insult considering the amount of money and effort I had to put into the car just to make it functional. It's clear that this dealership only cares about making money and has no interest in customer satisfaction or doing right by their customers. I would strongly advise against purchasing a vehicle from TX Autogroup, especially if you are unable to inspect the car beforehand. They have no integrity or commitment to customer service, and they are only interested in scamming you out of your hard-earned money. Save your money and yourself the trouble and go elsewhere.

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Charles Banks
GB

Process was super smooth Process was super smooth. Financing was easy. I’m in Chicago, and communication was not difficult. shipping the car was fast and simple. Check out, Joe and Yaz from TX Auto. They hooked me up.

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