Horrible customer service I guy named Juan called me, He was disrespectful and rude. They wanted to take my car to inspect it in their installations and pay me two days later. I don't recommend them

Scam, Bait and Switch Scam! Bait and Switch...CarBuyerUSA made me an offer for my newer Truck (only has 233 miles). They sent out an inspector, who stated the vehicle was flawless, basically a new vehicle. Then I received a call from the buying manager/funding team and they offered me $5,800 less that the original offer. When I questioned why and asked about the inspection I was told the inspection was all positive but that based on market condition he would not change the now lower offer. This all transpired over a 24 hour period, the original higher offer was only used to start the discussion and agree to let someone come inspect the vehicle, then they commenced to try to beat me down on a lower price.

Scam! Scam! Scam! Do not waste your time. After receiving a $34,500 offer they came out and did an inspection and offered me less than 30,000. The truck is like new with only 18,000 miles on it. They told me that it had undercarriage rust. They then tried to get me to send them a copy of my Carmax offer to try to beat it. This company is a scam and will offer you more for your vehicle upfront, then do the inspection and lowball you.

I always do my homework when it involves money and my personal info! For anything I do online I always have my doubts and I try to leave no stone unturned when it comes to money or my personal information; so, I had multiple conversations with these guys. Not once were they pushy, not once did I feel a "hard salesmanship" approach. They were very patient with me and it literally felt like they held my hand throughout the entire process. They made me feel like I had to be comfortable and sure selling my car to them was safe. Once I took the leap, and really happy I did, it couldn't have been easier, and they paid me what they quoted me (highest one I found at a dealership and online btw), and deposited it directly into my bank. I feel very comfortable recommending them to anyone selling their vehicle. They do what they say, the way the say they'll do it. Very happy with my experience! So that was back in July 2018, when I chose to sell my car online to these guys. Since I was so happy with them in July, on October 30, 2018, I bought a car from them! The process was easy and quick, and Mike, one of the two owners, took the time to talk to me about what fit into my budget and needs. Shane (road along on my test drives and was very informative) and Brandon (sold it to me!) were all an absolute pleasure to work with. They were patient with me, answered all my questions, and made sure I knew all the details about my 2013 Hyundai Veloster Turbo (LOVE IT!!) and the paperwork I was signing. I'm a tough customer and I've been known to ask, "Do you like your job? Do you want to keep it?" HUGE customer service freak, it's got to be dang near a perfect experience or I walk away with my money still in my pocket. These guys rock and obviously since I'm a very happy repeat customer, I highly recommend them! Thanks y'all! You fellas are fantastic!

Bait and switch scammers Bait and switch scammers! They offer you one price, but as soon as you complete your inspection they drop it by 10%. Mind you, my car was literally brand new with only 3k miles. Do not trust this company! A bunch of time wasters really.